Multnomah County, OR Business Licensing & Operations: Towing Companies (2026)
Key Facts
- Prohibited acts
- 14 practices banned, § 15.118(A)-(N)
- General penalty
- Fine up to state Class A violation amount
- Corrective notice
- 30 days to fix violation, § 15.110(D)
- Appeal window
- 30 days to request Board hearing
- Free release window
- 24 hours after tow, no charge
- Business-hours release
- 8 a.m.-5 p.m. Mon-Fri after 24 hrs
- Repeat denial bar
- Up to 2 years after 2 revocations/yr
Summary
Multnomah County licenses every tow truck operator through the Sheriff's Office, and Multnomah County Code § 15.118 bans fourteen specific practices, from monitoring police radios for profit to double-billing, on pain of a citation plus the § 15.999 general penalty and possible license revocation.
No licensee or employee of a licensee shall: (A) Make a false statement of a material fact, or omit disclosure of a material fact, in the application for license; (B) Monitor the police radio for profit or gain; (C) Solicit information as to accident locations by payment of any form of gratuity; (D) Solicit those at the scene of an accident without first determining whether towing assistance has already been requested... (K) Tow a vehicle which is occupied by persons; (L) Charge for services not performed or make duplicate charges for the same services; (M) Charge more than one daily storage fee for the initial 24-hour storage period or charge other than on a calendar day basis after that; or (N) Refuse the owner or the owner's authorized agent reasonable access to the licensee's storage premises for vehicle inspection.
Full Breakdown
Multnomah County Code § 15.118 lists fourteen acts no licensed tow operator or their employee may commit. They cannot lie or omit a material fact on a license application, monitor police radios for profit, pay for accident-location tips, solicit at an accident scene once towing has already been requested, falsely claim endorsement by another firm, perform unauthorized repairs, or charge more than the rate filed with the Sheriff under § 15.114. The list also bars towing an occupied vehicle, double-billing, charging more than one daily storage fee for the first 24 hours, and refusing a vehicle owner reasonable access to inspect the storage lot.
Violations carry the § 15.999 general penalty, a fine up to the state Class A violation amount with each day of continuing violation counted as a separate offense. Beyond citations, the Sheriff can move against the license itself: § 15.110(A) lets the Sheriff deny or revoke a license for violating this subchapter or any other law, and § 15.110(D) requires 30 days' written notice describing the violation before revocation, unless the hazard is extreme enough for § 15.110(G) immediate corrective action. A licensee who misses the correction deadline loses the license unless they filed an appeal under § 15.113(A), which must be submitted in writing to the Sheriff within 30 days of the notice; the Board then holds a hearing within 60 days, and either side may demand judicial review by writ of review under ORS §§ 34.010 to 34.100.
Separately, § 15.117 requires operators to release an impounded vehicle free of charge any time within 24 hours of the tow, and afterward only during posted business hours between 8:00 a.m. and 5:00 p.m., Monday through Friday.
Violations & Fines
A prohibited-act citation draws the § 15.999 general penalty, a fine up to the maximum for a state Class A violation with each day treated as a new offense. The Sheriff can also deny or revoke the tow operator's license under § 15.110, and anyone denied or revoked twice in a year, or four times total, can be barred from relicensing for up to two years.
Frequently Asked Questions
What can't a Multnomah County tow truck operator do?
Can Multnomah County revoke a tow company's license?
How does a towing company appeal a Sheriff's notice of violation?
How fast must a towed vehicle be released in Multnomah County?
Sources & Official References
Other rules in Multnomah County
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