National City, CA Business Licensing & Operations: Towing Companies (2026)
Key Facts
- Who selects operators
- City Council, by resolution policy
- Covered situations
- Illegally parked, abandoned, accident, or mechanically disabled vehicles
- Owner choice
- Owner can designate any towing service
- Undesignated operators
- Prohibited from police-situation tows on public streets
- Cancellation ground
- Complaints about quality and standards of service
- Calling agency
- National City Police Department
Summary
In National City, only tow operators that the City Council selects and designates by resolution can remove vehicles from public streets in police emergency situations. Illegally parked, apparently abandoned, accident-involved and mechanically disabled vehicles fall under Chapter 11.56, and the vehicle owner can still name any towing service to move the car.
The city council shall, from time to time, by resolution, adopt policies for the selection and designation of tow car or tow truck services which shall be permitted to engage in emergency police towing upon notification of the need for such services by the police department. Any and all tow car or tow truck operators not so selected and designated pursuant to the policy of the city council are hereby prohibited from removing from the public streets and towing away any vehicles involved in the situations as set forth in Section 11.56.020 provided, however, that the owner of the vehicle so involved may designate any towing service to be used for the removal and towing away of such vehicle. The police department shall strictly adhere to the policies adopted by the city council and any administrative regulations instituted to efficiently carry out said policies.
Full Breakdown
Chapter 11.56 (Tow Truck Regulations) of the National City Municipal Code is short and works through council policy rather than a licensing fee schedule. Section 11.56.010 defines a tow car or tow truck as a motor vehicle altered or designed and equipped for, and exclusively used in the business of towing vehicles by means of a crane, tow bar, tow line or dolly, or otherwise exclusively used to render assistance to other vehicles.
Section 11.56.020 states the purpose: prescribing the basic regulations for tow trucks in police emergency situations involving motor vehicles that are illegally parked, apparently abandoned or involved in an accident, or that obstruct traffic because of mechanical failure. The council says it wants a fair and impartial means of selecting private operators and efficient policing operations for clearing those vehicles from public streets.
Section 11.56.030 is the operative rule. The City Council adopts policies by resolution for selecting and designating the services that can do emergency police towing when the police department calls for one. Every operator not selected and designated under those policies is prohibited from removing vehicles in those situations from public streets. The exception is owner choice: the owner of the involved vehicle can designate any towing service. The police department must strictly adhere to the council policies and any administrative regulations that carry them out, and the section holds the department harmless if a called service performs outside the policy. The department does not investigate negligence complaints unless deviations are repeated and frequently recurring, but complaints from designated services and complaints about service quality are deemed sufficient cause to cancel any contract or operating agreement.
Chapter 11.56 itself prints no rate schedule, insurance minimum or permit fee. Abandoned, wrecked, dismantled or inoperative vehicles on private or public property run through the separate hearing procedure in Chapter 11.48 before the city council.
Violations & Fines
Chapter 11.56 has no penalty clause of its own. An operator that has not been selected and designated but removes a vehicle from a public street in a police emergency situation violates Section 11.56.030, and Section 1.20.010 makes violating a mandatory city ordinance an infraction: a fine not exceeding one hundred dollars for a first violation, two hundred dollars for a second within one year, and five hundred dollars for each additional. A designated operator that performs poorly risks cancellation of its contract or operating agreement.
Frequently Asked Questions
Who decides which tow company the National City police call?
Can I choose my own tow truck after an accident in National City?
What happens to a tow company that is not on the council's list?
Can a designated tow company lose its police work?
Sources & Official References
Other rules in National City
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