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National City, CA Business Licensing & Operations: Towing Companies (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Who selects operators
City Council, by resolution policy
Covered situations
Illegally parked, abandoned, accident, or mechanically disabled vehicles
Owner choice
Owner can designate any towing service
Undesignated operators
Prohibited from police-situation tows on public streets
Cancellation ground
Complaints about quality and standards of service
Calling agency
National City Police Department

Summary

In National City, only tow operators that the City Council selects and designates by resolution can remove vehicles from public streets in police emergency situations. Illegally parked, apparently abandoned, accident-involved and mechanically disabled vehicles fall under Chapter 11.56, and the vehicle owner can still name any towing service to move the car.

The city council shall, from time to time, by resolution, adopt policies for the selection and designation of tow car or tow truck services which shall be permitted to engage in emergency police towing upon notification of the need for such services by the police department. Any and all tow car or tow truck operators not so selected and designated pursuant to the policy of the city council are hereby prohibited from removing from the public streets and towing away any vehicles involved in the situations as set forth in Section 11.56.020 provided, however, that the owner of the vehicle so involved may designate any towing service to be used for the removal and towing away of such vehicle. The police department shall strictly adhere to the policies adopted by the city council and any administrative regulations instituted to efficiently carry out said policies.

Full Breakdown

Chapter 11.56 (Tow Truck Regulations) of the National City Municipal Code is short and works through council policy rather than a licensing fee schedule. Section 11.56.010 defines a tow car or tow truck as a motor vehicle altered or designed and equipped for, and exclusively used in the business of towing vehicles by means of a crane, tow bar, tow line or dolly, or otherwise exclusively used to render assistance to other vehicles.

Section 11.56.020 states the purpose: prescribing the basic regulations for tow trucks in police emergency situations involving motor vehicles that are illegally parked, apparently abandoned or involved in an accident, or that obstruct traffic because of mechanical failure. The council says it wants a fair and impartial means of selecting private operators and efficient policing operations for clearing those vehicles from public streets.

Section 11.56.030 is the operative rule. The City Council adopts policies by resolution for selecting and designating the services that can do emergency police towing when the police department calls for one. Every operator not selected and designated under those policies is prohibited from removing vehicles in those situations from public streets. The exception is owner choice: the owner of the involved vehicle can designate any towing service. The police department must strictly adhere to the council policies and any administrative regulations that carry them out, and the section holds the department harmless if a called service performs outside the policy. The department does not investigate negligence complaints unless deviations are repeated and frequently recurring, but complaints from designated services and complaints about service quality are deemed sufficient cause to cancel any contract or operating agreement.

Chapter 11.56 itself prints no rate schedule, insurance minimum or permit fee. Abandoned, wrecked, dismantled or inoperative vehicles on private or public property run through the separate hearing procedure in Chapter 11.48 before the city council.

Violations & Fines

Chapter 11.56 has no penalty clause of its own. An operator that has not been selected and designated but removes a vehicle from a public street in a police emergency situation violates Section 11.56.030, and Section 1.20.010 makes violating a mandatory city ordinance an infraction: a fine not exceeding one hundred dollars for a first violation, two hundred dollars for a second within one year, and five hundred dollars for each additional. A designated operator that performs poorly risks cancellation of its contract or operating agreement.

Frequently Asked Questions

Who decides which tow company the National City police call?
The City Council does. Under Section 11.56.030 the council adopts policies by resolution for the selection and designation of tow car or tow truck services permitted to do emergency police towing. The police department must strictly adhere to those policies and to any administrative regulations that carry them out, so officers do not pick an operator on their own.
Can I choose my own tow truck after an accident in National City?
Yes. Section 11.56.030 carves out the vehicle owner: the owner of a vehicle involved in an illegal parking, abandonment, accident or mechanical-failure situation can designate any towing service to remove and tow away that vehicle, even one the council has not designated for police calls.
What happens to a tow company that is not on the council's list?
It is prohibited from removing vehicles from public streets in the situations described in Section 11.56.020, unless the owner designates it. Chapter 11.56 has no penalty of its own, so Section 1.20.010 applies: an infraction with a fine not exceeding one hundred dollars for a first violation.
Can a designated tow company lose its police work?
Yes. Section 11.56.030 deems complaints from designated services, and complaints about the quality and standards of service performed, sufficient cause for cancellation and termination of any contract or operating agreement for police towing. The police department is not required to investigate negligence complaints unless deviations are repeated and frequently recurring.

Sources & Official References

Other rules in National City

All National City rules

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