Pawtucket, RI Business Licensing & Operations: Towing Companies (2026)
Key Facts
- State certificate required
- RI Division of Public Utilities and Carriers
- Approval chain
- Public Safety Director then City Council
- Must be current on
- All city taxes, water bills, debts
- First offense penalty
- Up to 7-day suspension
- Second offense (12 mo.)
- Up to 60-day suspension
Summary
Pawtucket requires every towing company that wants city or police referral work to hold a Rhode Island Division of Public Utilities and Carriers certificate covering Pawtucket and to be approved by both the Director of Public Safety and the City Council under Chapter 367. Firms already on the approved list must stay current on all taxes, water bills and city debts.
No person or company (whether providing towing services or otherwise) shall be considered for or placed on the City's list of tow companies approved by the Director of Public Safety, nor shall a towing company currently on the list be allowed to remain on the list, unless said person or company holds and maintains in good standing a certificate of operating authority as issued by the Rhode Island Division of Public Utilities and Carriers. ... First offense not involving criminal charges: a written or a temporary suspension from the tow list not to exceed seven days. ... Second offense occurring within a twelve-month period: temporary suspension from the tow list not to exceed 60 days.
Full Breakdown
Chapter 367, adopted in 1989 and rewritten in its entirety in 2018, lets the Director of Public Safety adopt and promulgate a towing policy governing companies that perform tow services for the city and the Pawtucket Police Division. That policy must cover application conditions, the certificate of operating authority, referral of repair work, surrender and release of vehicles and posting of towing charges, notice to police of towed vehicles, record-keeping, parking restrictions, and towing rates for nonoperational and abandoned vehicles. Section 367-2 makes a Rhode Island Division of Public Utilities and Carriers certificate mandatory: no person or company can be placed on, or remain on, the city's approved tow list without holding one in good standing, and that certificate's coverage area must include Pawtucket as a minimum.
Any change in ownership or corporate structure of a listed tow company must be approved first by the state Division of Public Utilities and Carriers, then by the Director of Public Safety, then by the City Council. Section 367-4 requires that all taxes, water bills, assessments, debts or charges owed to the city be current to be considered or retained on the list, and requires City Council approval before a company can actually perform tow services for the city or Police Division. Section 367-5 gives a company that loses required land area to eminent domain a 60-day grace period to show cause at an informal hearing rather than automatic removal.
Violations & Fines
Section 367-6 lets the City Council summon any noncompliant tow company to a hearing to show cause why it should not be suspended or terminated, with the right to appear by attorney. Section 367-7 tiers the penalties: a first offense not involving criminal charges draws a written warning or suspension of up to seven days; a second offense within twelve months draws a suspension of up to sixty days; further violations can bring long-term suspension or permanent removal from the approved tow list.
Frequently Asked Questions
What does a tow company need to work with Pawtucket police?
Can a tow company lose its spot on Pawtucket's approved list?
What happens on a first towing-policy violation in Pawtucket?
Sources & Official References
Other rules in Pawtucket
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