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San Rafael, CA Business Licensing & Operations: Towing Companies (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified August 2026

Key Facts

Permit required
Before towing from public or private property (§ 10.84.010)
Issuing authority
Chief of police (§ 10.84.030)
Permit term
One year, renewable (§ 10.84.060)
Application decision deadline
10 days (§ 10.84.080)
Appeal deadline
10 days of denial notice (§ 10.84.090)
Exempt
Government agencies and emergency roadside calls (§ 10.84.110)

Summary

Any company towing vehicles from public or private property in San Rafael, including reserved customer parking lots, needs a tow car operator's permit from the police chief before it can operate. The chief investigates the applicant's moral character and business practices, permits run one year, and a denial can be appealed to the city council.

No person, firm, partnership, or corporation shall engage in the business of towing motor vehicles from public and private property and/or specially reserved private customer parking areas serving business, commercial, professional and industrial establishments within the city requiring the use of public streets to complete the towing services without first having obtained a permit therefor. ... All licenses issued under this chapter shall be for a term of one year, renewable on written notice to the chief of police and accompanied by the payment of the annual business license fee as set by the business license ordinance. Such renewal, however, shall be subject to the recommendation of the chief of police. ... Any person whose application is disapproved by the chief of police shall have the right to appeal from such disapproval to the city council. Such appeal shall be taken by filing with the city council a notice of such appeal no later than ten days after the mailing of the notice of disapproval by the chief of police.

View official code

Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 37).

Full Breakdown

010 makes it unlawful for any person, firm, partnership or corporation to engage in the business of towing motor vehicles from public and private property, or from specially reserved private customer parking areas serving business, commercial, professional and industrial establishments, without first obtaining a permit, whenever the tow requires use of the public streets to complete the job. 020). 030). 050). 070). 120).

Violations & Fines

The chief of police must act on a permit application within ten days and, if disapproving it, must notify the applicant by mail within five days stating the reasons (§ 10.84.080). A rejected applicant can appeal to the city council within ten days of that mailed notice, and the council must hear the appeal within fifteen days and may overrule or affirm the chief's decision (§ 10.84.090). After a permit issues, the city council may revoke it if facts showing bad moral character of the permittee or its officers or employees come to light, but only after a hearing at which the permittee gets an opportunity to be heard (§ 10.84.100).

Frequently Asked Questions

Does a tow company need a special permit to tow cars in San Rafael?
Yes. Section 10.84.010 requires any person, firm, partnership or corporation to obtain a permit from the city before towing vehicles from public or private property, including reserved customer parking lots, whenever the job requires use of San Rafael's public streets. The permit is issued through the police department, separate from the company's general business license.
How does San Rafael decide whether to grant a tow permit?
The chief of police investigates the applicant's moral character and business integrity after reviewing an application listing ownership, employees, and a city-council-approved rate schedule, and may require fingerprints of officers or employees. Under Section 10.84.050, the chief grants the permit only if the applicant and its principals show good moral character and a history of good business practice.
What if San Rafael denies my tow permit application?
The chief of police must notify you by mail within five days of a denial, stating the reasons, under Section 10.84.080. You then have ten days from that mailing to appeal to the city council by filing written notice, and the council must hear the appeal within fifteen days and can overrule or uphold the chief's decision under Section 10.84.090.
Is an emergency roadside tow exempt from San Rafael's towing permit?
Yes. Section 10.84.110 exempts towing service performed only in emergency road service situations, along with towing by governmental or public agencies acting within the scope of their duties. Routine towing from private lots or public streets for compensation still requires the permit.

Sources & Official References

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