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Aliso Viejo, CA Home Business: Customer Traffic Restrictions (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified October 2026

Key Facts

Governing section
Aliso Viejo Municipal Code § 15.14.150(B)(7) and (B)(8)
Customer pickup or delivery
Not allowed at the dwelling, except by mail or parcel service
Sales from the home
Mail order sales only
Patron-visit services
Medical, dental, massage and similar occupations prohibited
Who may participate
Only residents of the dwelling unit
Space cap
15 percent of combined house and garage floor area
Penalty reference
Chapter 1.06 AVMC, up to $1,000 fine as a misdemeanor

Summary

In the City of Aliso Viejo, California, a home occupation cannot make the dwelling a point of customer pickup or delivery, cannot create greater vehicular or pedestrian traffic than normal for the district, and cannot involve sales from the home except mail order. Medical, dental, massage and other service occupations where patrons are seen in the home are prohibited.

B. Use and Development Standards. In addition to the development standards and other requirements for each residential district, the following standards shall apply to the establishment and operation of home occupations: ... 4. There shall be no signs, outdoor storage, parked vehicles, or other exterior evidence of the conduct of the home occupation. Neither the dwelling nor the lot shall be altered in appearance so that it appears other than a residence, either by color, materials, construction, lighting, sounds, vibrations, or other characteristics. ... 7. No sales activity shall be conducted from the dwelling except for mail order sales. The dwelling unit shall not be the point of customer pickup or delivery of products or services, other than by mail or parcel service, nor shall a home occupation create greater vehicular or pedestrian traffic than normal for the district in which it is located. 8. Medical, dental, massage or other service occupations in which patrons are seen in the home are prohibited.

Full Breakdown

Section 15.14.150 of the Aliso Viejo Municipal Code sets the standards for home occupations in residential districts in the City of Aliso Viejo, Orange County, California. Subsection (B)(7) closes the door on customer traffic from two directions. First, no sales activity is allowed from the dwelling except mail order sales. Second, the dwelling unit cannot be the point of customer pickup or delivery of products or services, other than by mail or parcel service, and the home occupation cannot create greater vehicular or pedestrian traffic than normal for the district in which it is located. Subsection (B)(8) goes further and prohibits medical, dental, massage or other service occupations in which patrons are seen in the home, so a practice that sees patrons at the residence is not available as a home occupation in the City of Aliso Viejo.

Other standards in the same subsection keep visitors and vehicles out of the picture. Only residents of the dwelling unit may participate in the home occupation, which rules out employees arriving for a shift. Subsection (B)(4) bars signs, outdoor storage, parked vehicles and any other exterior evidence of the business, and the dwelling or lot cannot be altered so that it appears other than a residence. The activity must stay inside the enclosed living area or the garage, cannot use garage space required for off-street parking, and cannot occupy more than 15 percent of the combined floor area of the house and garage. Dust, noise and odors cannot exceed what is normally associated with residential use, and equipment that interferes with radio, television or telephone reception outside the dwelling is prohibited. The purpose clause in subsection (A) describes these uses as incidental and accessory, which is the test the whole list serves: the home keeps its principal residential character.

Violations & Fines

A violation of AVMC 15.14.150 falls under Chapter 1.06 AVMC. The city attorney can prosecute as a misdemeanor, punishable by a fine of not more than $1,000, up to six months in jail, or both, or as an infraction with fines not exceeding $100, $200 and $500 for the first, second and later violations within one year. Administrative citations use the same tiers. Each day is a separate offense under AVMC 1.06.020.

Frequently Asked Questions

Can clients come to my house for appointments in Aliso Viejo?
No. AVMC 15.14.150(B)(8) prohibits medical, dental, massage or other service occupations in which patrons are seen in the home, and (B)(7) bars the dwelling from being the point of customer pickup or delivery of products or services. A client visit pattern does not fit a home occupation in the City of Aliso Viejo.
Can I receive packages and ship orders from home?
Yes, to a point. Subsection (B)(7) allows mail order sales and permits delivery or pickup of products or services by mail or parcel service. What it does not allow is customers coming to the dwelling to collect orders, or any traffic greater than normal for the district.
Can I hire an employee to work in my garage?
No. AVMC 15.14.150(B)(2) says only residents of the dwelling unit may participate in the home occupation. The garage is allowed for the activity only if no garage space required for off-street parking is used, and the 15 percent floor area cap still applies.
Can I park a work vehicle or put up a sign?
No. Subsection (B)(4) states there shall be no signs, outdoor storage, parked vehicles, or other exterior evidence of the conduct of the home occupation, and the dwelling and lot cannot be altered in appearance so that it looks other than a residence.

Sources & Official References

Other rules in Aliso Viejo

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