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Allentown, PA Home Business: Customer Traffic Restrictions (2026)

Heavy Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified June 2026

Key Facts

Code Section
Section 660-48.G and 660-48.H
Type 1 clients/employees
None allowed (residents only)
Type 2 nonresident employees
Maximum of 2
Type 2 customer hours
8:00 a.m. to 8:00 p.m., by appointment only
Appointment frequency
No more than one per hour; max 2 clients at a time (3 students for teaching)
Walk-in retail
Prohibited (online retail allowed)
Number per property
No more than one Type 2 home occupation

Summary

Type 1 home occupations may have no clients or non-resident workers at all. Type 2 home occupations may have up to 2 nonresident employees and may admit customers only by appointment between 8 a.m. and 8 p.m., one appointment per hour, with no more than 2 clients on site at a time.

(3) A maximum of 2 nonresident employees are allowed with a type 2 home occupation. For the purpose of this provision, the term 'nonresident employee' includes an employee, contractor, business partner, co-owner or any other person affiliated with the home-based business, who does not live at the site, but who visits the site as part of the home-based business. (4) Customers or clients may visit the site only from 8:00 a.m. to 8:00 p.m. and by appointment only, with appointments limited to no more than one per hour. No more than 2 clients or customers may be present at any one time, except that up to 3 students may be present at one time in a teaching-related home occupation (e.g., tutor or music/dance instructor). Limitations on patient visits do not apply to offices of a medical, dental, chiropractic or similar doctor unless imposed at the time of special exception approval.

Source: City of Allentown Code of OrdinancesView official code

Full Breakdown

Allentown distinguishes two types of home occupations in Section 660-48. G(2)-(3)). G(5)). and by appointment only, with appointments limited to no more than one per hour. H(2)-(4)). Limitations on patient visits do not apply to offices of a medical, dental, chiropractic, or similar doctor unless imposed at special-exception approval. H(5)). H(13)).

Violations & Fines

Exceeding the employee cap, admitting clients outside permitted hours, or running an unpermitted Type 2 use is a zoning violation enforceable under Section 660-123: the zoning officer may order discontinuance, and civil enforcement can yield a judgment up to $500.00 plus court costs and reasonable attorney fees, each day a separate offense.

Frequently Asked Questions

Can customers come to my Allentown home business?
Only for a Type 2 home occupation. Customers or clients may visit only from 8:00 a.m. to 8:00 p.m., by appointment only, no more than one appointment per hour, and no more than 2 clients present at any one time (up to 3 students for teaching-related occupations). Type 1 no-impact businesses may have no clients at all.
How many employees can a home business in Allentown have?
A Type 1 home occupation may employ only residents of the dwelling - no nonresident employees or contractors on the property. A Type 2 home occupation may have a maximum of 2 nonresident employees, and at least one operator must live in the dwelling.
Can I sell products to walk-in customers at home?
No. Face-to-face or walk-in retail sales are prohibited as a principal Type 2 home occupation activity, though the rule expressly does not prohibit online retail sales.

Sources & Official References

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