Glendale, AZ Home Business: Customer Traffic Restrictions (2026)

Section 35.3.204(H)(1) of the Glendale Code of Ordinances defines a Home Occupation (Class I) as an accessory use permitted by right in every residential district, but only if it meets a list of conditions together. Among them: the business "does not have any customer traffic or more than one (1) commercial delivery vehicle a day coming to the residence related to the home occupation." The work has to happen entirely inside the principal residence, with no activity or storage in the garage, other accessory buildings or outdoor areas; it can be run only by residents of the home, since no outside employees may visit the site; and it cannot produce offensive noise, vibration, smoke, dust, odor, heat or glare beyond the property line. Storage tied to the business is capped at 5 percent of the home's total floor area and 10 percent of a garage or accessory building's floor area.

If the proposed business cannot meet the no-customer-traffic and one-delivery-a-day standard, along with the residency and in-home-only conditions, Section 35.3.204(H)(2) requires it to obtain a Home Occupation (Class II) conditional use permit instead of operating by right. A Class II permit is reviewed case by case and lets the Planning Commission attach conditions addressing the added traffic, but the code does not set a numeric client cap for that permitted tier; it simply moves the use out of the automatic Class I category. Either way, a valid City sales tax and business license must be kept current, and activity is confined to the hours between 7:00 a.m. and 10:00 p.m.