Florissant, MO Rental Inspections: Tenant Complaint Process (2026)

Article XVII of Chapter 605 lets the Director of Public Works suspend or revoke a residential rental license after written notice to the owner and occupants if, within a rolling twelve-month period, the owner and occupant have been notified of three or more acts of conduct by tenants, or unlisted persons claiming to reside on the property, that amount to a disturbance or public nuisance to neighbors, destruction of property, or a danger to public health, safety or welfare. The same standard covers criminal activity connected to the unit: a felony, a Class A misdemeanor, violent or drug-related conduct, or violations of Chapter 210 (Offenses) or Chapter 213 (Nuisances) tied to a tenant, guest, or other person under a resident's control.

461(A)(3) also builds in a tenant protection: a residential rental stakeholder, meaning an owner, landlord, tenant, resident, occupant, applicant, or their guest, cannot be penalized for requesting law enforcement or emergency assistance for themselves or someone else, or for being the victim of the criminal activity being cited. An owner facing suspension or revocation may appeal in writing to the Director of Public Works within ten working days of notice, which stays the action pending a hearing before a three-member panel (one City Council appointee, one City resident, and one rental property owner, all named by the Mayor), with written findings due within ten days of the hearing. A license may be revoked outright if an owner racks up more than two suspensions in any twelve-month span.