Frisco, TX Rental Inspections: Tenant Complaint Process (2026)
Key Facts
- Walkthrough trigger
- required at every occupancy change
- Tenant disagreement right
- written comments allowed before signing
- Items inspected
- 10 categories incl. smoke detectors, egress
- Landlord failure to inspect/keep records
- separate article violation
- Report access
- must be available to city administrator at all reasonable times
Summary
Frisco Code of Ordinances Section 18-428 requires every multi-family landlord to walk each unit with the tenant when occupancy changes, and to let the tenant add written comments to the inspection report before signing if the tenant disagrees with anything the landlord noted.
(1) The inspection of a dwelling unit shall be conducted with the unit's tenant when the occupancy of the unit changes. (2) The landlord shall sign each inspection report, and shall require a tenant to sign the report for the tenant's dwelling unit. If the tenant disagrees with any notation made by the landlord on the report, the landlord shall permit the tenant to make written comments on the report prior to signing it. The landlord shall provide the tenant with a copy of the report after it is signed by the tenant and the landlord. (4) The failure of a landlord to make inspections as required by this section, to maintain records of the inspections, and to permit inspection of those records pursuant to subsection (b) of this section is a violation of this article.
Full Breakdown
Section 18-428(a)(1) requires the landlord's annual unit inspection to be conducted together with the tenant whenever the occupancy of that unit changes. Under 18-428(a)(2), the landlord must sign each inspection report and require the tenant to sign it too; if the tenant disagrees with a notation the landlord made, the landlord must let the tenant add written comments to the report before it is signed, and must give the tenant a copy once both have signed. The inspection itself has to cover a specific list of minimum building and property maintenance items drawn from the International Property Maintenance Code: electrical facilities, plumbing facilities, heating facilities, ventilation, smoke detectors, occupancy limitations, means of egress, handrails and guardrails, exterior property areas, and rubbish and garbage (18-428(a)(3)).
Section 18-428(a)(4) makes the landlord's own compliance a separate violation: failing to conduct the required inspections, failing to keep inspection records, or refusing to let the administrator review those records is itself a violation of the multi-family dwelling article. The landlord must keep every unit's inspection reports on the premises, or at the landlord's central business office if there is no onsite office, and make them available to the city administrator at all reasonable times (18-428(d)).
Violations & Fines
A landlord who skips the required tenant walkthrough, fails to keep the inspection reports, or blocks the administrator's review of those records violates Section 18-428(a)(4) directly, feeding into the license probation, suspension or revocation process set out in Section 18-430.
Frequently Asked Questions
Can I dispute what my Frisco landlord wrote on my move-in inspection?
What does a Frisco multi-family inspection have to cover?
Is it a violation if my Frisco landlord never inspects my apartment?
Sources & Official References
Other rules in Frisco
Texas rules heatmap·Compare Frisco to another location·View the Texas rental inspections overview
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Tenant Complaint Process in Nearby Cities
How other cities in Collin County handle tenant complaint process.