Irondequoit, NY Rental Inspections: Tenant Complaint Process (2026)

Tenants in the Town of Irondequoit have a direct inspection request tool in § 177-6 of Chapter 177, Rental Properties. A resident living in a rental dwelling unit subject to the chapter can apply to the Department of Community Development for a courtesy inspection when the resident believes the minimum standards in § 177-5B are not present or not being maintained. The section was added on 5-21-2015 by L.L. No. 4-2015.

The standards being tested are the nine conditions in the owner's registration affidavit: compliance with applicable laws and the New York State Uniform Fire Prevention and Building Code, operational smoke and carbon monoxide detectors, maintained exterior walls and foundations free of holes and crevices, secured and weathertight doors, windows and skylights, safe and sound stairs, porches and fire escapes, weathertight roofs, roof drains, gutters and downspouts in good repair, exterior surfaces in good condition, and interior living spaces that comply with the state code.

The applicant pays the fee for courtesy inspection set under § 1-18, under which the Director of Community Development and other designated officials establish fee schedules subject to Town Board approval. The inspection fee is nonrefundable. The Department of Community Development, through the Code Enforcement Official, which includes the Building Inspector, Fire Marshal and Code Enforcement Officers, carries out the inspection.

A second route exists for Uniform Code problems. Under § 98-5K the Fire Marshal or Building Inspector investigates complaints alleging conditions that fail to comply with the Uniform Code, with steps that include an inspection documented in writing, notice of the violation with an opportunity to correct it, a stop-work order, and a follow-up inspection to confirm correction.