Fort Collins, CO Short-Term Rentals: Host Presence Rule (2026)
Key Facts
- Response window
- Four hours, any time unit is occupied by renters
- Applies to
- Both primary and non-primary rental licenses
- Contact must have
- Property access and decision-making authority
- Ongoing duty
- Phone number given to renter and City, § 15-648(6)
- Enforcement
- License suspension or revocation under § 15-649
Summary
Fort Collins requires every licensed short term rental to have a responsible person on call. City Code § 15-644(a)(7) makes the applicant name at least one person able to reach the property and respond to any renter or City complaint within four hours, at all times the unit is being rented, whether or not the host lives on site.
(7)The applicant must identify one or more persons who will be available to respond within four (4) hours at all times during which the dwelling unit is rented to any issues raised by the renter or the City. Any such person must have access to the dwelling unit and be authorized to make decisions regarding the dwelling unit. ... (6)The person(s) identified in § 15-644(a)(7) and § 15-644(b)(7) shall be available at all times during which the licensed premises is rented to respond within four (4) hours, in person if necessary, to any issues raised by the renter or the City. The licensee shall provide each renter and the City with a current telephone number of the person(s) available to respond and each such person must have access to the licensed premises and be authorized to make decisions regarding the licensed premises.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Municipal Code: Supplement 155 | Transitional Land Use Code (for project before May 17, 2024): Supplement 61 | Traffic Code: Supplement 27).
Full Breakdown
Section 15-644(a)(7), for short term primary rentals, and § 15-644(b)(7), for short term non-primary rentals, both require the applicant to identify one or more persons who will be available to respond within four hours, at all times the dwelling unit is rented, to any issue raised by the renter or by the City. That designated person must have access to the dwelling and authority to make decisions about it, so a host cannot name someone who cannot actually get into the property or act on the City's behalf.
Section 15-648(6) turns that application-stage promise into an ongoing license condition: the person or persons named under § 15-644(a)(7) or (b)(7) must remain available throughout the rental, respond within four hours and in person if necessary, and the licensee must give both the renter and the City a current phone number for that contact. There's no exception for owner-occupied primary rentals: the same four-hour standard applies whether the host is living in the unit or renting out an entire non-primary property. The rule works alongside the City's building and fire safety conditions in § 15-644(a)(4), giving the City a live point of contact to resolve noise, parking, or safety complaints without waiting for the property owner to check email or return from out of town.
Violations & Fines
Failing to identify a responsive contact, or failing to keep that contact reachable within four hours as § 15-648(6) requires, is a licensing violation the Director can act on under § 15-649(a)(3) for noncompliance with the Article, leading to suspension, revocation, or nonrenewal of the short term rental license after notice. A licensee who continues operating during a suspension, or after revocation, is separately punishable by fine or imprisonment under § 15-650 and § 1-15.
Frequently Asked Questions
Do I have to live at my short term rental in Fort Collins?
What happens if my short term rental's contact person doesn't answer complaints?
Does the contact person for my rental need a key to the property?
Sources & Official References
Other rules in Fort Collins
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