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Fort Collins, CO Short-Term Rentals: Host Presence Rule (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Response window
Four hours, any time unit is occupied by renters
Applies to
Both primary and non-primary rental licenses
Contact must have
Property access and decision-making authority
Ongoing duty
Phone number given to renter and City, § 15-648(6)
Enforcement
License suspension or revocation under § 15-649

Summary

Fort Collins requires every licensed short term rental to have a responsible person on call. City Code § 15-644(a)(7) makes the applicant name at least one person able to reach the property and respond to any renter or City complaint within four hours, at all times the unit is being rented, whether or not the host lives on site.

(7)The applicant must identify one or more persons who will be available to respond within four (4) hours at all times during which the dwelling unit is rented to any issues raised by the renter or the City. Any such person must have access to the dwelling unit and be authorized to make decisions regarding the dwelling unit. ... (6)The person(s) identified in § 15-644(a)(7) and § 15-644(b)(7) shall be available at all times during which the licensed premises is rented to respond within four (4) hours, in person if necessary, to any issues raised by the renter or the City. The licensee shall provide each renter and the City with a current telephone number of the person(s) available to respond and each such person must have access to the licensed premises and be authorized to make decisions regarding the licensed premises.

View official code

Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Municipal Code: Supplement 155 | Transitional Land Use Code (for project before May 17, 2024): Supplement 61 | Traffic Code: Supplement 27).

Full Breakdown

Section 15-644(a)(7), for short term primary rentals, and § 15-644(b)(7), for short term non-primary rentals, both require the applicant to identify one or more persons who will be available to respond within four hours, at all times the dwelling unit is rented, to any issue raised by the renter or by the City. That designated person must have access to the dwelling and authority to make decisions about it, so a host cannot name someone who cannot actually get into the property or act on the City's behalf.

Section 15-648(6) turns that application-stage promise into an ongoing license condition: the person or persons named under § 15-644(a)(7) or (b)(7) must remain available throughout the rental, respond within four hours and in person if necessary, and the licensee must give both the renter and the City a current phone number for that contact. There's no exception for owner-occupied primary rentals: the same four-hour standard applies whether the host is living in the unit or renting out an entire non-primary property. The rule works alongside the City's building and fire safety conditions in § 15-644(a)(4), giving the City a live point of contact to resolve noise, parking, or safety complaints without waiting for the property owner to check email or return from out of town.

Violations & Fines

Failing to identify a responsive contact, or failing to keep that contact reachable within four hours as § 15-648(6) requires, is a licensing violation the Director can act on under § 15-649(a)(3) for noncompliance with the Article, leading to suspension, revocation, or nonrenewal of the short term rental license after notice. A licensee who continues operating during a suspension, or after revocation, is separately punishable by fine or imprisonment under § 15-650 and § 1-15.

Frequently Asked Questions

Do I have to live at my short term rental in Fort Collins?
No, but you need a reachable contact either way. City Code § 15-644(a)(7) and (b)(7) require every licensed short term rental, primary or non-primary, to have a person able to respond within four hours to any issue a renter or the City raises, whether or not that person lives on site.
What happens if my short term rental's contact person doesn't answer complaints?
The City can act against your license. Section 15-648(6) makes the four-hour response standard an ongoing license condition, not just an application promise, and § 15-649(a)(3) lets the Director suspend, revoke, or refuse to renew a license for failing to comply with the Article's requirements.
Does the contact person for my rental need a key to the property?
Yes. Section 15-644(a)(7) requires that any person named as the responsive contact have access to the dwelling unit and be authorized to make decisions about it, not just a phone number on file. The City wants someone who can actually get inside and resolve the problem.

Sources & Official References

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