Pomona, CA Short-Term Rentals: Repeat Violator Strikes (2026)
Key Facts
- Strike threshold
- 3 violations within a 12-month period
- Response window
- 14 calendar days after written notice
- Re-registration bar
- 24 months, tied to the property
- Applicant bar
- Any past permit revocation disqualifies re-applying
Summary
Three violations against a Pomona STR operator within 12 months trigger revocation, suspension, or added conditions on the permit under Sec. 30-592(d). Once revoked, the property cannot be re-registered as an STR for 24 months, regardless of who applies to operate it, and the operator gets only a 14-day window to respond before the director decides.
(d)If three violations have been issued against an STR operator within a 12-month period, the STR permit may be revoked or suspended or additional restrictions may be imposed by the director by providing written notice to the operator setting forth the basis of the intended action and giving the operator an opportunity, within 14 calendar days, to present responding information to the director. After the 14-day period, the director shall determine whether to revoke the registration, suspend the registration, or impose additional conditions upon the registration and thereafter give written notice of the decision to the operator. If an STR permit is revoked, the STR may not be re-registered with the city for a period of 24 months from the date of revocation, regardless of who is registered as the STR operator.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: City Code: Supplement 31).
Full Breakdown
Sec. 30-592(d) sets the mechanics: after three violations are issued against an STR operator within a rolling 12-month period, the director may revoke, suspend, or impose additional restrictions on the permit, but only after giving the operator written notice of the basis for the action and 14 calendar days to submit a response. After that window closes, the director decides whether to revoke, suspend, or add conditions, and must give written notice of the decision. If the permit is revoked, the property itself is locked out of the STR program for 24 months from the revocation date, no matter who is listed as the operator afterward, closing the loophole of simply re-registering under a relative's or manager's name.
That 24-month bar is echoed on the front end at the application stage: Sec. 30-591(u) directs the finance director to deny a permit or renewal if the STR property was the subject of a permit revoked or restricted within the previous 24 months, or if the applicant personally has ever had an STR permit revoked. Sec. 30-592(a) lists the underlying violations that count toward the three strikes, including a local contact's failure to respond to a complaint within one hour, failing to update local-contact information within five working days of a change, and completing a booking without a valid permit number.
Violations & Fines
Each qualifying violation under Sec. 30-592(a) can draw its own administrative citation with a council-set fine under Sec. 2-1184; once three accumulate within 12 months, Sec. 30-592(d) authorizes revocation, suspension, or added restrictions after the 14-day response period, and a revoked property is barred from STR re-registration for 24 months under both Sec. 30-592(d) and the denial standard in Sec. 30-591(u)(2).
Frequently Asked Questions
How many violations before Pomona revokes an STR permit?
Can a new owner re-register a Pomona property whose STR permit was revoked?
How much time does an STR operator get to respond before a strike leads to revocation?
Sources & Official References
Other rules in Pomona
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