Benton County, OR Trash & Recycling: Pickup Rules & Schedules (2026)
Key Facts
- Minimum frequency
- At least once weekly (BCC 23.410(1))
- Nonpayment notice
- 10 days written notice before service cutoff
- Disposal requirement
- DEQ-approved site only (BCC 23.410(3))
- Hazardous waste
- No holder required to collect it
- Customer duty
- Provide safe, unobstructed access to containers
- Max fine
- $500 per day for chapter violations
Summary
Franchised haulers in unincorporated Benton County must collect solid waste at least once a week under BCC § 23.410, and cannot refuse service to a paying resident except for specific reasons like nonpayment, blocked roads or hazardous weather. Holders must give a 10-day written notice before cutting off a delinquent account.
(1)A collection franchise holder shall provide for solid waste collection at least once weekly unless otherwise authorized by the Board or Department. In addition to serving regular customers, the holder shall pick up and haul away all solid waste at the request of any resident of Benton County in holder's service area. The Board may specify when remote, sparsely populated areas will be served and the service frequency. A holder shall not, without good cause, as determined by the Department, refuse to provide service to any person living or conducting business within its area in Benton County; except under 1 or more of the following conditions:(a)Upon nonpayment or incomplete payment of a billing for service within the time provided in the bill, provided that holder sends a written 10-day notice to the customer that service will be terminated unless full payment is made.
Full Breakdown
BCC § 23.410 requires a collection franchise holder in unincorporated Benton County to pick up solid waste at least once a week unless the Board or the Community Development Department authorizes a different schedule, and the holder must also haul away waste at the request of any county resident within its service area, with the Board able to set special frequencies for remote, sparsely populated areas (BCC 23.410(1)). A holder cannot refuse service to anyone living or doing business in its territory without good cause, except for six listed reasons: nonpayment after a 10-day written notice, refusal to make a required advance payment, blocked street or road access, hazardous weather as the holder determines it, an act of God or vandalism, or a customer's violation of the service standards in BCC 23.705.
Holders must keep adequate, workmanlike equipment, haul liquids in watertight containers, and dispose of collected waste only at a Department of Environmental Quality-approved site (BCC 23.410(2)-(3)); no holder has to handle hazardous waste at all (BCC 23.410(10)). On the customer side, BCC 23.705 bars putting waste behind a locked or latched gate without the holder's authorization, bars blocking access to a container, and requires safe, reasonable access for collection crews; containers of 1 cubic yard or more need the holder's permission. Disposal sites can also add a penalty fee for loads a hauler brings in uncovered, under BCC 23.515.
Violations & Fines
A holder that drops or refuses service outside the six allowed grounds, or fails to meet the equipment and disposal standards in BCC 23.410, is in violation of BCC Chapter 23, subject to a fine up to $500 per day of continued violation and possible franchise or permit revocation after a 10-day cure notice (BCC 23.610(5), (8)). A customer who blocks container access or overloads pickup equipment risks losing normal service under the same chapter (BCC 23.705).
Frequently Asked Questions
How often must my trash be picked up in unincorporated Benton County?
Can my hauler stop collecting my trash?
Does my hauler have to take hazardous waste?
What are my responsibilities as a customer?
Sources & Official References
Other rules in Benton County
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