Durham, NC Water Use Rules: Leak Reporting Duty (2026)
Key Facts
- Repair deadline
- 30 days from identifying the leak's source
- Standard
- No knowingly allowing water to escape via leak/break
- Governing article
- Article VI, Division 1. Water Efficiency
- First penalty
- $100 civil penalty on second violation
- Escalation
- $250 third violation; shutoff on fourth
- Appeal window
- 7 calendar days to appeal to the director
Summary
Durham's water-waste ordinance requires customers to fix any leak, break or malfunction in their plumbing or distribution system within 30 days of finding its source, and bars knowingly letting water escape beyond that window. The rule sits inside the same water-efficiency article that limits landscape runoff, hydrant misuse and irrigation while precipitation is falling. The water management department enforces it with warnings, then civil penalties.
(3)Knowingly allow water to escape through leaks, breaks or malfunction within the water user's plumbing or distribution system for any period of time beyond which such a leak or break should reasonably have been repaired or corrected. All leaks, breaks or malfunctions shall be corrected within 30 days of identification of the source of the leak.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 36).
Full Breakdown
Section 70-555 of the Durham City Code, part of Article VI's year-round water efficiency requirements, prohibits water waste by any city water user. Subsection (2) bars irrigating while precipitation is falling, and subsection (1) bars letting irrigation runoff flow off landscaped areas onto impervious surfaces, adjacent property, streets, sidewalks, gutters or storm drains. Subsection (3) is the leak duty at issue here: no user may knowingly allow water to escape through a leak, break or malfunction in their plumbing or distribution system beyond the period in which it should reasonably have been repaired, and every leak, break or malfunction must be corrected within 30 days of identifying its source.
Subsection (4) separately bars using a fire hydrant for anything but firefighting, hydrant or distribution-system maintenance, or an approved emergency exception. A handful of exceptions apply system-wide: water waste before June 1, 2009; firefighting, hydrant inspection, and fire-training flows; water applied to prevent a health or safety hazard when no alternative exists; and flow from inspecting, operating or maintaining a public utility system. Section 70-556 folds enforcement of this leak duty into the same remedies and variance track used for the year-round irrigation schedule and the water shortage stages, Division 3, Sections 70-573 through 70-575, so a leak left unrepaired past 30 days is treated the same as any other water-waste violation: written warning, notice of violation, then escalating civil penalties and possible service termination.
Violations & Fines
An unrepaired leak past the 30-day window is a water-waste violation under Section 70-555(3), enforced through Section 70-573's ladder: a written warning, a notice of violation, then a $100 civil penalty for a second offense, $250 for a third, and termination of water service on a fourth within a two-year window. Penalties post to the utility bill; a customer may appeal to the director within seven calendar days under Section 70-575.
Frequently Asked Questions
How long do I have to fix a water leak in Durham?
What happens if I don't fix a leak within 30 days?
Are there exceptions to Durham's water-waste rule?
Sources & Official References
Other rules in Durham
Compare Durham to another location·View the North Carolina water use rules overview
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