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CityRuleLookup

Water Use Rules in North Carolina (2026)

16 rules on the books across North Carolina, 13 cities and counties. Select a rule to read the full details.

Severity: Few Restrictions · Light Restrictions · Some Restrictions · Significant Restrictions · Heavy Restrictions

Leak Reporting Duty

Property owner's duty to report and repair water leaks within a set window once notified, plus how utilities issue leak-adjustment credits and impose penalties.

Kill Devil Hills

Significant Restrictions

In the Town of Kill Devil Hills, North Carolina, a property owner does not get a warning letter about a plumbing leak…

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Cary

Some Restrictions

Cary treats an unrepaired plumbing leak as prohibited water waste, requiring the customer to fix it once notified by…

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Charlotte

Some Restrictions

Once Charlotte declares a water shortage, customers must fix any leak in their own plumbing within a reasonable time…

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Durham

Some Restrictions

Durham's water-waste ordinance requires customers to fix any leak, break or malfunction in their plumbing or…

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Fayetteville

Some Restrictions

Fayetteville puts the repair duty for water leaks squarely on the property owner once city plumbing crosses the meter…

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Harnett County

Some Restrictions

Harnett Regional Water (HRW) will adjust a customer's water bill once every 12 months when the customer furnishes proof…

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High Point

Some Restrictions

In High Point, unrepaired water leaks found during a city inspection get the water supply shut off immediately, and…

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Johnston County

Some Restrictions

Johnston County classifies an unrepaired water leak as 'waste of water' under County Code § 24-72, and County Code §…

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Moore County

Some Restrictions

Moore County Public Works (MCDPW) credits water bills for leaks beyond a customer's control, but only if the customer…

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Shelby

Some Restrictions

Shelby property owners must maintain and repair the water line running from the meter to their building, not just the…

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Brunswick County

Light Restrictions

Brunswick County Public Utilities customers who repair a water leak can get a one-time billing credit each year by…

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Cumberland County

Light Restrictions

Cumberland County Public Utilities will adjust a water bill inflated by a hidden leak, but only once every 12 months…

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