Johnston County, NC Water Use Rules: Leak Reporting Duty (2026)
Key Facts
- Governing sections
- Johnston County Code §§ 24-72, 24-73
- Enforcing agency
- Johnston County Dept. of Public Utilities (JCDPU)
- First violation fee
- $100.00 to $750.00 by meter size
- Second violation fee
- $250.00 to $1,500.00 by meter size
- Escalation
- Each day of violation counts separately
- Appeal
- Hearing before County Manager's hearing officer
Summary
Johnston County classifies an unrepaired water leak as 'waste of water' under County Code § 24-72, and County Code § 24-73 bans using county water in violation of the water conservation ordinance. A customer who lets a controllable leak from defective plumbing go unfixed after a written warning faces water-bill penalties starting at $100.00 and can lose service.
Waste of water means, but is not limited to, the failure to repair a controllable leak of water due to defective plumbing or deliberate nonessential use of water. ... (a) The direct or indirect use of water from the JCDPU distribution system in violation of this division or any water restriction policy adopted from time to time by the Board of Commissioners is prohibited. Any customer that violates or permits the violation of these rules and regulations after first receiving a written warning shall be subject to the penalties established by the Board of Commissioners. ... Assessed penalties shall be added to the customer's water bill and paid and collected in the same manner as usage payments to the JCDPU. Each day a violation occurs shall be considered a separate violation.
Full Breakdown
Johnston County Code § 24-72, part of the water shortage division of Chapter 24, defines 'waste of water' to include, but not be limited to, the failure to repair a controllable leak of water due to defective plumbing, alongside deliberate nonessential water use. That definition matters because § 24-73 separately makes any direct or indirect use of JCDPU water in violation of the water shortage division, or of any water restriction policy the Board of Commissioners adopts, unlawful. 00 for anything larger, doubling on a second violation.
Penalties post directly to the customer's water bill, and each day the leak or violation continues counts as a separate violation under § 24-73(b). The Director of JCDPU administers the rules and must affix a written notice describing the violation to the property and mail it to the customer of record, ordering compliance within a reasonable time. A third violation, or unpaid penalties from earlier ones, lets JCDPU restrict or terminate service after notice, though the customer can request a hearing before a hearing officer designated by the County Manager before the cutoff date, and reconnection carries a fee set in the county's fee schedule.
Violations & Fines
Failing to repair a leaking pipe counts as 'waste of water' under § 24-72 and triggers § 24-73 penalties once JCDPU has issued a written warning: $100.00 to $750.00 depending on meter size for a first offense, doubling for a second, with every additional day treated as its own violation. A third violation or unpaid fines allow JCDPU to restrict or terminate water service, subject to a customer's right to request a hearing.
Frequently Asked Questions
Does Johnston County require me to report a leaking pipe?
How much can an unrepaired leak cost me?
Can Johnston County shut off my water over a leak violation?
Sources & Official References
Other rules in Johnston County
Compare Johnston County to another location·View the North Carolina water use rules overview
See something wrong?
Help us keep this page accurate. If you notice an error or outdated information, let us know.