Miami-Dade WASD customers can request a one-time leak adjustment on their water bill after repairing a documented leak, with proof of repair and a six-month consumption history.
The Miami-Dade Water and Sewer Department offers a leak-adjustment program for retail customers experiencing higher-than-normal usage caused by an undetected interior or service-line leak. Customers must submit a leak adjustment form, attach a plumber invoice or receipts for repair materials, and demonstrate the affected billing period. WASD compares billed usage to the customer prior six-month average and credits the excess at a reduced sewer rate. Adjustments are typically allowed once every two years per account. Customers should also report visible street leaks promptly through 311 to avoid unnecessary water loss.
Filing fraudulent leak claims can result in adjustment reversal, account suspension, and referral for civil action under utility tariff provisions.
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