Leominster, MA Water Use Rules: Leak Reporting Duty (2026)

Section 21-13 sets the regulations that become part of every customer's contract with the Leominster water department the moment they take city water, and its opening line warns that violating any one of the section's rules lets the department shut off the water and refuse to reconnect it except by order of the director and on payment of a two-dollar reconnection charge. Subsection (h) puts the repair duty squarely on the customer: all persons taking water must keep their own fixtures and the service pipe in good repair and fully protected from frost and must prevent all unnecessary waste of water, and the director can reject any fixture that is unsuitable for its purpose.

Subsection (l) targets the specific case of a leak: excessive or unnecessary use or waste of water, whether from carelessness or from defective or leaky plumbing or fixtures, or from running water to keep pipes from freezing or to keep water cool, is barred even on a metered account, so a customer cannot excuse a leak by pointing to the meter reading. Related subsections reinforce the same duty: (d) makes the property owner responsible for meter damage if it freezes or is injured through the occupant's fault, and (k) bars supplying water to other households through one's own service without the director's consent, billed at a full rate per offense for anyone who does.