Newark Water and Sewer Utility requires prompt reporting of leaks, water main breaks, and suspected lead service lines. Post-2018 lead-crisis reforms drove statewide service-line replacement rules under New Jersey's Lead Service Line Replacement Act.
Newark's 2017-2019 lead-in-water crisis prompted aggressive reforms culminating in New Jersey's 2021 Lead Service Line Replacement Act (P.L.2021, c.183), which requires public water systems to identify and replace all lead service lines within ten years. Newark Water and Sewer Utility maintains a public service-line inventory, notifies customers of suspected lead lines, and coordinates replacement at no direct cost to most homeowners. Residents must allow utility access for inspections and replacement. Visible leaks, low pressure, discolored water, or main breaks should be reported to 973-733-6303 or 311 for rapid dispatch and chain-of-custody sample collection if lead is suspected.
Customers who refuse access for service-line inspection or replacement under the state Act can face shutoff, civil penalties, and property liens. Failure to report visible leaks may also be cited under Newark's water utility regulations.
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