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Plymouth, MN Water Use Rules: Leak Reporting Duty (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Governing section
Plymouth City Code § 720.25
Repair deadline
24 hours after City notice of leak
Immediate shutoff
Allowed for major waste or damage risk
Responsible party
Owner or occupant, curb box to building

Summary

In the City of Plymouth, City Code Section 720.25 makes the property owner or occupant responsible for maintaining the water service pipe running from the curb box into the house. Once the City gives verbal or written notice of a leak in that pipe, the owner or occupant has 24 hours to repair it, or the City shuts the water off; for major water waste or damage risk, the City can shut it off immediately.

It is the responsibility of the owner or occupant to maintain the service pipe from the curb box into the house or building. In case of failure upon the part of any owner or occupant to repair any leak occurring in their service pipe within 24 hours after verbal or written notice has been given by the City to the owner or occupant of the premises, the water will be shut off. When the waste of water is great, or when damage is likely to result from the leak, the water will be turned off if the repair is not proceeded with immediately upon the giving of such notice.

Full Breakdown

25, in Chapter VII's City Water System rules, puts the repair burden for a leaking service line on the property rather than the City once the pipe crosses the curb box. The owner or occupant must keep that stretch of pipe, from the curb box into the house or building, in good repair. When the City gives verbal or written notice that the service pipe is leaking, the owner or occupant has 24 hours from that notice to fix it; if the repair is not made in that window, the City shuts off the water at the curb box.

The section does not wait the full 24 hours in every case: where the waste of water is great, or where damage is likely to result from the leak, the City can turn the water off immediately rather than waiting for the repair to be attempted. 29's separate rule making the owner responsible for the meter setter, or horn. 09, a leak that goes unrepaired can also show up as a spike in the metered charge before the City ever sends a shutoff notice.

Violations & Fines

Failing to repair a service pipe leak within 24 hours of the City's verbal or written notice violates Section 720.25 and results in the water being shut off at the curb box. If the leak is wasting a large volume of water or risks property damage, the City can shut the water off immediately without waiting out the 24-hour window.

Frequently Asked Questions

Who is responsible for fixing a water leak in Plymouth?
Section 720.25 puts that duty on the owner or occupant for the service pipe running from the curb box into the house or building. The City maintains the water main up to the curb box, but everything from there into the structure is the property's responsibility to keep in repair.
How long do I have to fix a leak after Plymouth notifies me?
24 hours from the City's verbal or written notice, under Section 720.25. If the repair is not made in that window, the City shuts the water off at the curb box connection until the leak is fixed.
Can Plymouth shut off my water without waiting 24 hours?
Yes. Section 720.25 allows an immediate shutoff, without waiting for the standard 24-hour repair window, when the waste of water from the leak is great or when damage is likely to result if the water keeps flowing through the broken pipe.

Sources & Official References

Other rules in Plymouth

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