St. Louis Water Division requires customers to report visible leaks promptly and maintain private service lines from the curb stop to the meter. MSD Project Clear handles sewer leaks and the lateral repair program funded by a citywide fee.
Under city water rules customers own the service line from the curb stop into the home; the city owns the main and meter. Visible street leaks should be reported to STL Water at 314-771-4880 around the clock. Private-side leaks remain the homeowner's repair responsibility. Sewer laterals are covered by the Lateral Sewer Repair Program funded by a small annual fee on the property tax bill, which reimburses much of an approved repair. MSD Project Clear, the regional sewer district under federal consent decree, manages stormwater and sewer separation.
Failing to repair a known private leak can lead to high water bills, service shutoff for non-payment, and potential property-damage liability if the leak floods neighboring lots.
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