Folsom, CA Code Violation Reporting: How to Report (2026)

022 limits administrative enforcement to three situations: a specific bona fide citizen complaint has been received, the violation surfaces during the city's own project review, or the action is part of a uniform enforcement plan. Before the city can issue a notice to correct or a notice of administrative violation on a citizen complaint, the enforcement authority must conduct an independent investigation and determine there is good cause to believe a violation occurred; the enforcement authority is required to keep a record of all citizen complaints received.

023 requires a notice to correct in writing, giving the responsible person 10 calendar days to fix the problem unless another Municipal Code section sets a different deadline; the notice must state the facts of the violation, the code sections violated, the corrective acts required, the time allowed, and appeal rights. 029 protects the reporting party: the city must take all reasonable steps to keep a complainant's identity confidential, and no enforcement beyond the initial notice to correct can proceed unless the complainant agrees to be identified or the enforcement authority has developed independent evidence sufficient to support a notice of administrative violation.

020, the city manager holds overall enforcement authority and can delegate it to department heads, the police department, or code enforcement officers. Complaints and questions in practice route through the city's Code Enforcement Services program within Community Development.