Pittsburgh, PA Code Violation Reporting: How to Report (2026)
Key Facts
- In-city phone
- Dial 3-1-1
- Outside-city phone
- 412-255-2621
- Hours
- 8 a.m.-6 p.m. weekdays, live operator
- Administering department
- Innovation and Performance (§ 120.02(f))
- Investigating bureau
- Permits, Licenses and Inspections
Summary
The Pittsburgh Code puts the 311 Response Line under the Department of Innovation and Performance; call 311 (412-255-2621 from outside the city) to report code violations, and staff dispatch a Permits, Licenses and Inspections inspector.
The Director of Innovation and Performance shall have the following powers and duties:
(a) The management, operation, and installation of City computer, cable, and other audio and visual communications platforms, hardware, and software; and
(b) The training and assistance of City employees in the use of computer, cable, and other audio and visual communications platforms, hardware, and software; and
(c) The maintenance and security of computer, cable, and other audio and visual communications platforms, hardware, and software; and
(d) The collection, analysis, and dissemination of certain data related to City services and functions; and
(e) The oversight and management of intradepartmental and interdepartmental technology, sustainability, and performance initiatives and programs; and
(f) The oversight and management of the 311 Response Line; and
(g) Any other duties assigned by the Mayor.
Full Breakdown
Pittsburgh Code § 120.02(f) assigns oversight and management of the 311 Response Line to the Director of the Department of Innovation and Performance, making 311 the city's official channel for resident complaints and service requests. To report a code violation, high grass, illegal dumping, a vacant structure, noise, or a zoning issue, dial 3-1-1 inside city limits or 412-255-2621 from outside; live operators staff the line 8 a.m.-6 p.m. weekdays, with voicemail and email accepted anytime. Reports are logged and routed to Permits, Licenses and Inspections, which assigns an inspector to investigate the complaint.
Violations & Fines
Ignoring a substantiated complaint can lead to a formal notice to comply, a citation before a magistrate, and escalating fines until the property is brought into compliance.
Frequently Asked Questions
How do I report a code violation in Pittsburgh?
Which department runs Pittsburgh's 311 line?
Sources & Official References
Other rules in Pittsburgh
Compare Pittsburgh to another location·View the Pennsylvania code violation reporting overview
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