Hendersonville Zoning Ordinance Chapter 10.4.10 flatly prohibits customers, clients, or the like on the premises of a Minor Home Occupation. Off-premises customer interaction (online, by phone, at a separate work site) is allowed. The receipt, sale, or shipment of deliveries from the premises is prohibited except for ordinary US Mail and express shipping characteristic of a residence. Because Tennessee has no Home-Based Business Act, this customer-traffic ban applies without state-law override.
Hendersonville Zoning Ordinance Chapter 10.4.10 is unusually strict on customer traffic. It states: 'There shall be no customers, clients, or the like on the premises of a minor home occupation.' This is a flat prohibition, not a comparative residential-intensity test like Florida's FS 559.955 or Texas's LGC 250.005 β Hendersonville bans on-site client visits outright for Minor Home Occupation permittees. Office work, online consulting, content creation, and similar activities with no on-site clients are allowed within the dwelling. The receipt, sale, or shipment of deliveries to or from the premises is also prohibited, with an exception for 'regular US Mail and/or express shipping service that is characteristic of service to residential neighborhoods' β meaning ordinary package pickup/delivery is fine, but commercial freight, frequent courier pickups, or wholesale shipments are not. There may not be any outside storage or display of materials, merchandise, inventory, or heavy equipment. If a business needs on-site customers or commercial deliveries, the operator must apply for a Major Home Occupation Permit (separate process through the Planning Department) or relocate to a commercially-zoned property. Home-based daycares operate under a separate state-regulated framework β see the daycare-home subcategory.
Allowing customers on the premises is a violation of Chapter 10.4.10 enforced by Building Codes & Zoning Compliance: the Minor Home Occupation Permit is subject to revocation and the underlying activity must cease. General zoning penalty under Municipal Code Β§ 1-407 (up to $50 per offense under Tennessee constitutional cap), with continuing violations referable to Municipal Court.
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