Pottstown, PA Home Business: Customer Traffic Restrictions (2026)

Borough Code § 504, Subsection 2(L) sets the baseline for no-impact home occupations, the tier permitted by right in every zoning district: no customer or client traffic, whether vehicular or pedestrian, and no pickup, delivery or removal function to or from the premises, may exceed what is normally associated with residential use. That standard is enforced as part of the same list of requirements that caps floor area and bars exterior signage, so a home business that draws a steady stream of client visits or delivery trucks falls out of the no-impact category even if it otherwise meets the size limits.

For a major home occupation, the larger tier that requires a conditional use hearing before Borough Council, Subsection 3(F) requires the applicant to specifically document the amount of customer, client and/or patient traffic the proposed use is expected to generate, and requires Council to evaluate that traffic as part of the approval decision. The code allows major home occupation traffic to run higher than the no-impact standard, but caps it at whatever level Council determines will not disrupt the residential character of the neighborhood, making the limit case-by-case rather than a fixed number of visits per day.

Because the evaluation happens at the conditional use hearing, an applicant expecting regular client visits, such as a therapist, tutor or consultant seeing people at home, needs to present traffic projections to Council rather than assume the no-impact traffic standard will cover the business.