Anaheim, CA Rental Inspections: Tenant Complaint Process (2026)

Anaheim offers multiple channels for tenants to raise habitability or code issues. The primary intake is the Code Enforcement line at (714) 765-5158 during business hours, or the Anaheim Anytime mobile app and web portal 24 hours a day. Complaints can be submitted anonymously, though providing contact information allows investigators to follow up and schedule inspection access. Once a complaint is logged, an inspector usually attempts contact within 3 to 5 business days and may request entry to the unit, giving the landlord the state-required 24 hours written notice under Civil Code 1954. If a violation is confirmed, the landlord receives a Notice and Order specifying corrections and a compliance deadline, often 30 days. Under Civil Code 1942.5 it is unlawful for a landlord to raise rent, decrease services, or evict in retaliation for tenant complaints made within the prior 180 days; tenants may recover actual damages plus penalties up to 2,000 dollars per violation. Tenants seeking free legal assistance can contact Legal Aid Society of Orange County at (800) 834-5001 or the Fair Housing Council of Orange County at (714) 569-0828. For life-safety emergencies such as gas leaks or no heat in winter, tenants should call 911 or Anaheim Fire at (714) 765-4000 rather than waiting for code staff.