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Clovis, CA Short-Term Rentals: Host Presence Rule (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified August 2026

Key Facts

Availability requirement
24/7 phone availability while rented
On-site response time
45 minutes of enforcement contact
Who qualifies
Owner or designated local contact person
Owner liability
Not relieved by using an agent/contact
Governing section
Clovis Municipal Code § 9.58.065(D)

Summary

Clovis short-term rental owners or a designated local contact must be reachable by phone 24/7 while the unit is rented and must physically reach the property within 45 minutes of a complaint from an enforcement officer or police.

D. While a short-term rental unit is rented, the owner or a local contact person shall be available by telephone twenty-four (24) hours per day, seven (7) days per week to respond to complaints regarding the use, condition, operation or conduct of occupants of a short-term rental unit. The owner or a local contact person must be on the premises of the short-term rental at the request of an enforcement officer or the City's Police Department within forty-five (45) minutes of contact to satisfactorily correct or take remedial action necessary to resolve any complaint, alleged nuisance or violation of this chapter by occupants occurring at the short-term rental property. Failure of the owner or a local contact person to respond to calls or complaints in a timely and appropriate manner shall be grounds for imposition of penalties as set forth in this chapter and/or Chapter 7 of Title 1.

Full Breakdown

065(D) of the Clovis Municipal Code requires that, while a short-term rental unit is occupied, the owner or a local contact person be available by telephone twenty-four hours a day, seven days a week to respond to complaints about the use, condition, operation, or conduct of occupants. On request from a code enforcement officer or the Clovis Police Department, that person must be physically present on the premises within forty-five minutes to correct or remediate the complaint, nuisance, or violation. 065(M), if an enforcement officer receives or suspects a violation, the notified owner or local contact must cooperate in the investigation within 45 minutes, and failing to respond within that window is itself deemed a separate violation of the chapter, though the ordinance clarifies the contact is not expected to act as a peace officer or place themselves at risk.

065(A)(1) as anyone designated by the owner or the owner's agent to respond to complaints and take remedial action; the owner may serve as their own local contact. 065(B) makes clear the owner is never relieved of personal responsibility or liability for noncompliance, even when the failure is committed by an agent, contact person, or occupant.

Violations & Fines

Failing to answer complaints around the clock, or failing to reach the property within 45 minutes of a request from an enforcement officer or Clovis Police, is grounds for penalties under Section 9.58.065(D) 'as set forth in this chapter and/or Chapter 7 of Title 1,' plus the general Municipal Code penalty in Section 1.2.01: a misdemeanor with a fine up to $1,000 and/or up to six months in jail, or an infraction with escalating fines of $100, $200, and $500 for repeat violations within a year.

Frequently Asked Questions

Does a Clovis short-term rental host need to be reachable at all times?
Yes. Section 9.58.065(D) requires the owner or a designated local contact person to be available by telephone 24 hours a day, seven days a week while the unit is rented, to respond to occupant-related complaints.
How fast must a Clovis STR host reach the property after a complaint?
Within 45 minutes of a request from a code enforcement officer or the Clovis Police Department, the owner or local contact must be physically on the premises to correct or resolve the complaint under Section 9.58.065(D).
Can I avoid responsibility by hiring a local contact person?
No. Section 9.58.065(B) states the owner is not relieved of personal responsibility or liability for noncompliance even if it was committed by the owner's agent, the local contact person, or the occupants.

Sources & Official References

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