Greensboro, NC Sidewalk & Pedestrian Rules: Sidewalk Repair (2026)

Under North Carolina General Statute 160A-296, the City of Greensboro has authority and control over all public streets, sidewalks, alleys, and bridges within the city limits and is obligated to keep them in proper repair. This statute places the primary responsibility for sidewalk repair on the city rather than on adjacent property owners. The city must exercise reasonable inspection and maintenance of public sidewalks and can be liable for injuries caused by defects if it had actual or constructive notice of the condition. Residents who notice cracked, heaving, or damaged sidewalk sections should report the location to Greensboro 311 at (336) 373-2489 or submit a request through the city's online service portal. The Department of Transportation evaluates reported locations and schedules repair work. Chapter 26 of the Greensboro Code of Ordinances, Streets and Sidewalks, Article III covers sidewalk construction and repair procedures. While the city handles public sidewalk repairs, property owners are responsible for keeping the sidewalk adjacent to their property clear of obstructions, snow, and ice. New sidewalk construction or replacement in connection with development projects follows the standards in the Land Development Ordinance.