Jacksonville, NC Trash & Recycling: Bulk Item Disposal (2026)

Section 9-11 of the Jacksonville City Code covers residential, small business, commercial and multi-family bulk item collection. Furniture, mattresses, sheds, building materials and appliances must be broken down so collection crews or equipment can handle them easily, and none of it may be set out at the side or back of a house or on a vacant field; it has to wait curbside until the resident calls the sanitation division and schedules a pickup time. Once scheduled, items must be placed at the front property line or curbside, no more than three feet from the curb, and kept off the street, sidewalk and drainage ditches, with no vehicles parked in front of the pile.

Residential customers can also use the city's dial-a-trailer program, which parks a dump trailer at an occupied residence overnight or on weekends when trucks are available, for quicker removal of bulk material. The sanitation division will not collect volatile, caustic or hazardous materials, dirt, concrete, rocks, sod, large stumps with roots still attached, land-clearing debris, logs longer than six feet, or construction and demolition debris. When bulk items exceed the base service level, the city treats the load as a special pickup, inspects and schedules its removal under the solid waste management ordinance and administrative operations manual, and bills the resident's next utility bill for the associated collection and disposal fees after giving notice by door knocker, digital message or first-class letter.

Contractors who cut down large trees or generate large yard piles are responsible for hauling that material away themselves; if they do not, the property owner becomes responsible, and if the owner cannot remove it, the sanitation division may do so for the designated set-out fee listed in the City of Jacksonville's fee schedule.