Rowlett's residential trash and recycling is a city-contracted service provided by Republic Services (since September 2024). Trash and recycling are collected weekly on the same assigned day. Trash collection starts at 6 a.m. and recycling carts should be out by 7 a.m. Service is delayed one day for seven major holidays.
Residential solid waste in Rowlett is a city-contracted service. As of September 2024, Republic Services is the provider, delivering 'weekly trash and recycling collection service to residential customers.' Trash and recycling are collected on the same day each week, with collection beginning early: trash pickup starts at 6 a.m., so bins should be at the curb by then, and the city directs residents to 'have your recycling poly cart out by 7:00 am on your trash collection day.' Collection uses automated trucks with an arm that dumps each cart, and all trash and recycling 'must fit into the cart with the lid closed'; households needing to dispose of extra trash can buy 'Pink Tags' for $2.00 + tax each. Republic carts are blue with a black lid for trash and a light blue lid for recycling. Seven holidays delay service by one day: Martin Luther King Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's Day. A $1.00 monthly senior discount on trash collection is available to residents 60 and older, and qualifying residents who cannot place carts at the curb may request backdoor service. To report a missed pickup, residents contact Republic Services at 972-422-2341 (allow 24 hours for a response), or the city's Utility Customer Service at 972-412-6105 if there is no response. Residents can look up their assigned collection day on the city's waste-collection-days map.
Carts set out after the 6 a.m. trash start (or after 7 a.m. for recycling) may be missed until the next scheduled collection. Carts must be spaced for the automated truck, and trash must fit with the lid closed; excess trash requires a $2.00 Pink Tag. Service shifts one day later during weeks with a listed holiday.
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