Denton, TX Water Use Rules: Leak Reporting Duty (2026)
Key Facts
- Repair deadline
- 30 days from leak detection
- Application deadline
- 60 days after repair
- Credit cap
- Up to 100,000 gallons, 2 billing periods
- Prior adjustment limit
- Once per 12 months
- Governing section
- City Code Sec. 26-128
Summary
Denton utility customers who want a bill credit for a water leak must repair it within 30 days of detection and apply within 60 days of the repair.
Except as provided in subsection (k), repair the qualifying leak within thirty (30) days of the date of detection. The date of detection may be assumed by the city manager, or their designee, to be prior to the date an application is submitted or on a date established by billed usage;(5)Submit evidence demonstrating to the satisfaction of the city manager, or their designee, that the qualifying leak has been repaired in accordance with all applicable city ordinances, codes, rules, and regulations;(6)Except as provided in subsection (j), obtain any permits required by any applicable city ordinances, codes, and regulations;(7)Pass any inspections of the repair required by any applicable city ordinances, codes, and regulations; and(8)Not have received a citation for a violation of any provision of sections 26-233, 26-234, or 28-446 within the ninety (90) days prior to repair of the qualifying leak.(d)Repairs under subsection (c)(4) requiring permitting and inspection may be made by the property owner or by a licensed professional.(e)Except as provided in subsection (k), an application for an adjustment must be submitted within sixty (60) days of repair of a qualifying leak.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 37 Update 1 | Development Code: Supplement 27).
Full Breakdown
Under City Code Sec. 26-128, a customer seeking a leak billing adjustment must repair the qualifying leak within thirty days of the date of detection (the city may treat detection as the date the application is filed or a date set by billed usage), then submit evidence the repair meets city code, obtain any required permits, and pass any required inspections. Repairs needing a permit and inspection can be done by the property owner or a licensed professional. Renters without permit authority can qualify without one by documenting their efforts to notify the property owner.
Violations & Fines
Missing the 30-day repair window, skipping required permits/inspections, or having a citation under Sec. 26-233, 26-234, or 28-446 in the 90 days before repair disqualifies the account from a leak credit; the customer still owes the full billed usage.
Frequently Asked Questions
Do I have to report a leak to Denton right away?
Can a renter get a Denton leak credit without a permit?
Sources & Official References
Other rules in Denton
Texas rules heatmap·Compare Denton to another location·View the Texas water use rules overview
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Leak Reporting Duty in Nearby Cities
How other cities in Denton County handle leak reporting duty.