Farmersville, TX Water Use Rules: Leak Reporting Duty (2026)
Key Facts
- Residential threshold
- 10,000+ gallons above normal
- Commercial threshold
- Greater of 10,000 gal or 50%
- Adjustment cap
- Two billing periods
- Excess billing rate
- Wholesale NTMWD rate
- Sewer relief
- Also available under §74-78
Summary
Farmersville adjusts a customer's water bill for a documented leak of at least 10,000 gallons above normal use under Section 74-77, but only if the customer proves the leak, shows it was repaired within a reasonable time, and has not already gotten an adjustment for the same unrepaired leak.
Sec. 74-77. - Adjustment to water service charges for water leaks. (a)In the event of a water leak, there may be an adjustment to the customer's water bill, provided:(1)The volume of the leak is 10,000 gallons or greater than the customer's normal consumption for that time of year for residential customers;(2)The volume of the leak is the greater of 10,000 gallons or 50 percent of the customer's normal consumption for that time of year for commercial customers;(3)There is verifiable proof of a leak;(4)The customer can provide evidence that the leak was repaired within a reasonable time; and(5)The leak did not occur because a previous leak (for which a customer had been given an adjustment) had not been correctly repaired.
Full Breakdown
Section 74-77(a) lets the city adjust a water bill after a leak, but sets five conditions: for residential customers the leak volume must be 10,000 gallons or more above the customer's normal seasonal consumption; for commercial customers it must be the greater of 10,000 gallons or 50 percent of normal seasonal consumption; the customer must supply verifiable proof of the leak; the customer must show the leak was repaired within a reasonable time; and the adjustment is denied if the leak recurred because an earlier leak, already adjusted once, was not correctly fixed.
Subsection (b) caps the fix at two billing periods: if the city has no reliable consumption history for the same period the prior year, it estimates the adjustment from available history, and any water metered above normal use is billed at the rate the city itself pays the North Texas Municipal Water District, not the retail rate. Subsection (c) extends relief to sewer billing, which in Farmersville runs on a three-month winter-average formula under Section 74-78: if a leak happens during that averaging window, the customer's account history is reset to match the same month of the prior year, or an estimate if no prior-year data exists, so the leak does not permanently inflate the sewer rate.
Violations & Fines
Section 74-77 is a billing-relief provision rather than a penal one: it carries no fine, but a customer who cannot produce verifiable proof of the leak or evidence of a timely repair forfeits the adjustment, and a second leak traceable to an earlier, unrepaired leak is denied relief outright under subsection (a)(5).
Frequently Asked Questions
How do I get my water bill adjusted after a leak?
Will my sewer bill also drop after a leak?
Can I get an adjustment for the same leak twice?
Sources & Official References
Other rules in Farmersville
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Leak Reporting Duty in Nearby Cities
How other cities in Collin County handle leak reporting duty.