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Manchester, CT Business Licensing & Operations: Massage Establishments (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Permit issuer
Director of Health
Application fee
$100
Annual renewal fee
$35
Permit term
1 year
Minimum practitioner age
18
Compliance grace period
6 months for existing establishments

Summary

In the Town of Manchester, no one may operate a massage therapy establishment without a permit from the Director of Health under Chapter 214. The application costs $100, permits run one year, and the Director inspects the premises before issuing or renewing one.

§ 214-5. Permit to operate massage establishment required; fee; procedure. A. Permit required. No person shall engage in, conduct or carry on, or permit to be conducted or carried on in or upon any premises in the Town, the operation of a massage therapy establishment without first having obtained a permit to operate a massage therapy establishment from the Director of Health. ... C. Fee. ... Each application shall be accompanied by a fee of $100. D. Issuance. (1) The Director of Health shall issue a permit to operate a massage therapy establishment upon finding: (a) All requirements concerning the operation and facilities described in this article will be complied with as of the effective date of the permit. (b) Compliance with all other statutes, codes or ordinances, including health, zoning, building, fire and safety requirements of the state or the Town, as of the effective date of the permit. (2) A permit to operate a massage therapy establishment shall be valid for one year from the date of issuance unless revoked or suspended.

Full Breakdown

Chapter 214 of the Manchester Code of Ordinances, adopted by the Board of Directors on January 2, 2018, requires a permit to operate a massage therapy establishment before anyone may open one in Town, per Section 214-5.A. Applications go to the Director of Health in writing, signed and sworn, and must list each applicant's name and address, confirm the applicant is at least 18, describe the proposed place of business, and attach photocopies of each practitioner's Connecticut Department of Public Health massage therapy license and driver's license or other photo ID.

The application fee is $100 under Section 214-5.C, and renewal costs $35 annually under Section 214-7. A permit issues only after the Director of Health finds the establishment will comply with the article's operating requirements and with all other state and Town health, zoning, building, fire and safety codes, and it is valid for one year unless revoked or suspended. Permits are non-transferable under Section 214-8. Separately, Section 214-6 requires every practicing massage therapist, wherever the massage occurs, to hold a Connecticut Department of Public Health massage therapy license.

Section 214-9 sets minimum facility standards: designated private treatment rooms, adequate toilet and handwashing facilities, and clean tubs, steam baths and showers. Section 214-10 requires clean laundered linens changed after each use, no smoking on the premises, and disinfection of all equipment before and after use.

Violations & Fines

The Director of Health enforces Chapter 214 and inspects each establishment at least annually. A notice of violation sets a correction deadline; if reinspection finds the violation uncorrected, the Director may take immediate action including revoking the permit. The Director may also revoke or suspend a permit for false statements on an application or for refusing or hindering an inspection, after written notice and an opportunity for a hearing under Section 214-12.F, and may seek a cease-and-desist order enforceable in Superior Court.

Frequently Asked Questions

Who issues a massage establishment permit in Manchester, CT?
The Director of Health issues it under Chapter 214, Section 214-5, after finding the establishment meets the article's facility standards and complies with state and Town health, zoning, building, fire and safety requirements. The application fee is $100 and the permit lasts one year.
Do individual massage therapists also need a license?
Yes. Section 214-6 requires anyone practicing massage therapy, including at a client's location rather than at an establishment, to hold a massage therapy license from the Connecticut Department of Public Health, separate from the establishment's Town permit.
Can an existing massage business keep operating while it applies?
Establishments already operating when Chapter 214 took effect had six months to come into compliance under Section 214-4.B, but every practitioner had to hold a massage license from day one regardless of that grace period.

Sources & Official References

Other rules in Manchester

All Manchester rules

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