Bothell, WA Business Licensing & Operations: Towing Companies (2026)
Key Facts
- Authorization
- Letter of appointment from the chief of police
- Response time
- 20 minutes Class A or B, 30 minutes Class C
- Letter validity
- Two years, for the named place of business only
- Liability insurance
- $1,000,000 per occurrence
- Rates
- Cannot exceed Washington State Patrol maximum
- Appeal
- 10 days to the city manager
Summary
In the City of Bothell, Washington, a tow company takes Bothell Police Department tow calls only with a letter of appointment from the chief of police. BMC § 8.68.090 requires arrival within 20 minutes for Class A or B trucks and 30 minutes for Class C, rates within the Washington State Patrol uniform rate, and stated insurance minimums.
In addition to applicable state law requirements and requirements of this chapter as now or hereafter amended, tow truck operators appointed or hired to perform towing service pursuant to this chapter shall observe the following practices and procedures: A. When called by the police department, the tow truck operator will arrive at the scene within 20 minutes for Class A or B trucks and within 30 minutes for Class C trucks. ... J. Tow operators will post current towing service rates in a conspicuous place at the company’s place of business. All rates for the city of Bothell requested services shall not exceed the uniform rate established by the Washington State Patrol. ... N. Each towing operator shall carry and shall provide proof to the chief of police of minimum insurance requirements of: $1,000,000 for liability for bodily injury or property damage per occurrence, and $100,000 of legal liability per occurrence, to protect against vehicle damage, including but not limited to fire and theft, from the time a vehicle comes into the custody of an operator until it is redeemed or sold.
Full Breakdown
Bothell Municipal Code chapter 8.68 governs tow operators who tow at the request of the Bothell Police Department. Under BMC 8.68.010 an application for a letter of appointment is filed with the police department and must comply with the current business license ordinance, and the department does not call a towing business unless the chief of police has issued a permanent letter. A letter is valid for two years unless superseded or revoked, applies only to the place of business named, and each separate place of business needs its own letter (BMC 8.68.040). Drivers must be at least 21, hold a valid Washington driver's license, and have no conviction for driving under the influence, reckless driving or license suspension within five years, or any felony within 10 years (BMC 8.68.050).
BMC § 8.68.090 sets the operating standards. Operators arrive within 20 minutes for Class A or B trucks and within 30 minutes for Class C trucks. An operator who cannot dispatch in time forfeits a turn and goes to the bottom of the rotation list, and consistent refusal can lead to suspension or revocation. Operators must be available 24 hours a day, post current rates conspicuously, and keep records of towed and released vehicles for three years. The storage area must be fenced, lighted and secure, with an enclosed garage for evidence vehicles, and located within five miles of the city limits unless the chief waives that. Insurance minimums are $1,000,000 liability per occurrence and $100,000 of legal liability per occurrence for vehicle damage. Rates for city-requested services cannot exceed the maximum published by the Washington State Patrol under BMC 8.68.100.
Tow companies are also subject to BMC 8.22.020 on private property: no person can impound or tow an unauthorized vehicle from nonresidential private property or a public parking facility for less than 24 hours unless a sign is posted near each entrance stating the times a vehicle can be impounded and the name, telephone number, and address of the towing firm where the vehicle can be redeemed. Alternatively, BMC 8.68.120 lets the city contract for tow service after competitive bidding, and such a contract supersedes letters of appointment.
Violations & Fines
Under BMC 8.68.110, any violation of the chapter's rules can result in suspension, revocation or denial of the letter of appointment by the chief of police, and BMC 8.68.060 lets the chief act on evidence of non-compliance. Missing the response window forfeits a rotation turn under BMC 8.68.090(C). A person aggrieved by a denial, suspension or revocation can appeal to the city manager within 10 days, and the city manager holds a hearing within 30 days of the appeal under BMC 8.68.080.
Frequently Asked Questions
How does a tow company get on the Bothell Police Department rotation?
How fast must a Bothell police-requested tow truck arrive?
What can a Bothell police-requested tow operator charge?
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Sources & Official References
Other rules in Bothell
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