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Fontana, CA Business Licensing & Operations: Towing Companies (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified August 2026

Key Facts

Governing law
Fontana Municipal Code Ch. 29, Art. VII
Minimum lot capacity
250 vehicles, enclosed, min. 6-ft fence
Rate cap
115% of CHP Ontario-area tow schedule
Response time
30 minutes when at top of rotation
Franchise fee payment
Quarterly to police traffic division
Transfer deposit
$1,000.00 plus 120-day notice

Summary

Fontana does not license individual tow operators to work police rotation calls; it grants non-exclusive franchises under Chapter 29, Article VII. A franchisee must hold at least 250 vehicles on an enclosed, fenced lot and cannot charge more than 115 percent of the CHP's Ontario-area towing rates.

Any tow truck operator that obtains a franchise pursuant to this article shall:(1)Be able to hold a minimum of 250 vehicles on its lot. Lighting shall be sufficient to afford easy visibility to all areas of the lot. The lot must be in a commercial area and be in the proper zone and located within the city's sphere of influence... (2)Have its lot completely enclosed with a minimum of six-foot fence topped by barbed wire or some other security device... (22)Not charge rates that are greater than 115 percent of the schedule of rates for towing established by the California Highway Patrol for the Ontario area.

View official code

Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 64 | Zoning and Development Code: Supplement 17).

Full Breakdown

Sec. 29-237 lets the city council grant a non-exclusive tow truck operator franchise by resolution or ordinance, with no obligation to award any particular number of franchises. Sec. 29-241 requires the police chief to trigger a request-for-qualifications process when an existing franchise nears expiration or when a new one is needed, and the management services department selects the most qualified proposer after a police background investigation. Sec. 29-242 lists the operating conditions a franchisee must meet: a storage lot able to hold at least 250 vehicles in a proper commercial zone, enclosed by a minimum six-foot fence topped with barbed wire or equivalent security, off-street parking for at least four customer vehicles including one van-accessible handicapped space, a posted rate sign, a 24/7 on-call attendant able to respond within 30 minutes when at the top of the rotation list, at least six operable tow trucks including one medium and one heavy-duty wrecker, six qualified drivers over 18, city-issued driver permits, and a rate cap of 115 percent of the California Highway Patrol's Ontario-area towing schedule.

Franchisees pay quarterly franchise fees to the police department's traffic division under Sec. 29-243, due within two weeks after the third monthly tow report of each quarter; late payments draw a ten percent penalty plus ten percent annual interest compounded daily. 00 deposit under Sec. 29-239, and the chief of police can suspend a franchise for up to 30 days, or the council can revoke it, for uncured defaults, lapsed insurance, fraud or insolvency under Sec. 29-246.

Violations & Fines

Operating tow trucks for city rotation calls without a franchise, or violating franchise conditions, exposes an operator to franchise suspension by the chief of police for up to 30 days or revocation by the city council under Sec. 29-246, plus a ten percent penalty on any delinquent franchise fees and interest at ten percent per year compounded daily under Sec. 29-243(d).

Frequently Asked Questions

How does a tow company get on Fontana's police rotation list?
It must win a non-exclusive franchise through the process in Sec. 29-241, triggered by the chief of police when a franchise expires or a new one is needed. The management services department issues a request for qualifications, and the police chief runs a background investigation before the council votes on the recommended franchisee.
What can a Fontana-franchised tow company charge?
Sec. 29-242(22) caps rates at 115 percent of the California Highway Patrol's competitively bid towing schedule for the Ontario area, updated annually. If the CHP does not update its rates in a given year, the city may instead grant a cost-of-living increase tied to the Los Angeles-Riverside-Anaheim Consumer Price Index.
Can the city take away a tow company's franchise?
Yes. Sec. 29-246 lets the city council suspend or revoke a franchise for an uncured material default, lapsed insurance, a regulatory violation, fraud or insolvency, after written notice and a hearing. The chief of police can also independently suspend a franchise for up to 30 days if a violation puts public health or safety in immediate danger.

Sources & Official References

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