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Waukegan, IL Home Business: Customer Traffic Restrictions (2026)

Some Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Visitor cap
One client, customer, or pupil at a time
Visiting hours
7:00 a.m. to 9:00 p.m. daily
Outdoor storage
Not allowed for home-based businesses
Parking
Must fit in existing driveway or garage
License fee
$100 non-day-care home occupation license
Fine range
$25 to $750 per day (Sec. 1-13)

Summary

Waukegan's Unified Development Ordinance caps home-based businesses at one client, customer, or pupil on-site at any given time. Outside-visitor businesses may operate only from 7:00 a.m. to 9:00 p.m. daily, and no outdoor storage or business operations are allowed on the property.

h.Visitors. A maximum of one visitor (such as a client, customer, or pupil) associated with the home-based business may be present at any given time.i.Hours of Operation. Home-based businesses with outside visitors may operate from 7:00 a.m. to 9:00 p.m. on a daily basis.

View official code

Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 113).

Full Breakdown

21 governs every home-based business operated out of a Waukegan dwelling, and subsection h sets the customer-traffic ceiling directly: no more than one visitor, defined broadly to include a client, customer, or pupil, may be on the premises at any single moment. only, cutting off customer traffic well before or after those hours even if the operator is still working inside. Subsection c bars any change to the residential character of the dwelling or neighborhood, subsection j prohibits outdoor business operations including storage, and subsection k requires that any parking generated by clients be absorbed within the home's existing driveway or garage rather than spilling onto the street.

Subsection f requires the business operator to actually live in the dwelling, and subsection g caps outside staff at one non-resident employee, so a home business cannot function as a walk-in storefront with rotating staff and steady foot traffic. Delivery traffic is separately restricted under subsection l to carriers that already service residential neighborhoods, such as USPS, UPS, FedEx, or Amazon; freight and wholesale deliveries are not allowed at all. Every home-based business is also subject to the City's business licensing and inspection program under subsection b, which the Chapter 14 fee schedule (Sec. 00 for a non-day-care home occupation license. 10.

Violations & Fines

Waukegan's Zoning Administrator enforces UDO Section 1.03.F, and can call in the Building Commissioner, Police Department, or Corporation Counsel to abate a home business that exceeds the one-visitor cap or runs client visits outside 7:00 a.m. to 9:00 p.m. Because no specific zoning penalty is listed for this section, violations default to the Code's general penalty under Sec. 1-13(a): a fine of $25.00 to $750.00, with each day of continued noncompliance charged as a separate offense, plus the owner's exposure for the City's legal costs.

Frequently Asked Questions

Can I have two clients visit my Waukegan home business at once?
No. UDO Section 9.03.C.21.h limits home-based businesses to one visitor, defined as a client, customer, or pupil, present at any given time. A second visitor waiting outside or a group appointment would violate the standard, even if only one person is inside being served at that moment.
What hours can clients visit a Waukegan home-based business?
Subsection i sets a daily window of 7:00 a.m. to 9:00 p.m. for any home-based business that receives outside visitors. Client visits before or after those hours are not permitted, regardless of when the operator personally works inside the dwelling.
Does a Waukegan home business need a license in addition to the visitor limit?
Yes. Subsection b requires all home-based businesses to carry the City's business license and pass required inspections. The Chapter 14 fee schedule lists a $100.00 flat fee for a non-day-care home occupation license, separate from the zoning standards in Section 9.03.C.21.
Are home day cares covered by the one-visitor rule?
No. Section 9.03.C.21 expressly states its home-based business standards do not apply to day care homes, which are instead regulated under Section 9.02.B.10 (Day Care Home) with their own visitor and occupancy limits.

Sources & Official References

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