Cherry Hill, NJ Rental Inspections: Tenant Complaint Process (2026)
Key Facts
- Trigger
- tenant repair checklist tied to rent petition
- Checklist filing window
- 14 days after service
- Landlord repair response window
- 14 days after checklist
- Inspection scheduling
- within 10 days, Officer + Township Inspector
- Inspection notice
- 3 business days advance notice
Summary
Before the Cherry Hill Rent Review Board approves a rent increase, tenants get a formal complaint window: a repair checklist under § 14-3.4b7, then a Rent Review Officer-coordinated Township inspection of any disputed items within ten days of the checklist period closing, under § 14-3.4b10.
Within ten (10) days after the conclusion of the fourteen (14) day period set forth in subsection 14-3.4b9 above, the Rent Review Officer shall coordinate with a Township Inspector and shall schedule an inspection of the premises, of those items alleged to create an unsafe or unsanitary condition, inhabitability, or not in substantial compliance with the law, as set forth in subsection 14-3.4b12 and subject to dispute between the parties, and shall deliver to the landlord and tenant, either by certified mail, return receipt requested, or by personal delivery, notice of such inspection at least three (3) business days prior to the inspection regarding any disputed or delayed repairs.
Full Breakdown
Cherry Hill's rent control chapter builds a tenant complaint and inspection process directly into every rent-increase case. 4b7 requires the landlord to serve each tenant and tenants' association a repair checklist in the form promulgated by the Rent Review Officer, letting tenants flag items needing repair in individual units and common areas. 4b8 to file the completed checklist with the Rent Review Officer and serve a copy on the landlord. 4b9 to contact the tenant, commit to specific repair timeframes, and report back to the Rent Review Officer on what was fixed, what remains, and what is disputed.
4b10 provides that within ten days after the conclusion of the fourteen-day period, the Rent Review Officer shall coordinate with a Township Inspector and shall schedule an inspection of the premises, of those items alleged to create an unsafe or unsanitary condition, inhabitability, or not in substantial compliance with the law, and shall deliver to the landlord and tenant notice of such inspection at least three business days prior to the inspection regarding any disputed or delayed repairs. 4b12 if the dwelling is unsafe, uninhabitable, or out of compliance with the Cherry Hill Property Maintenance Code.
Violations & Fines
A landlord who does not complete repairs confirmed by the Rent Review Officer's inspection risks having the rent increase deferred or reduced under § 14-3.4b11, and the Board can refuse the petition entirely under § 14-3.4b12 if the dwelling remains unsafe, uninhabitable, or noncompliant with municipal ordinances, including the Property Maintenance Code, until a supplementary certification of cure is submitted.
Frequently Asked Questions
How does a tenant complain about repairs during a Cherry Hill rent increase case?
Who inspects the disputed repairs?
Can unresolved repair complaints stop a Cherry Hill rent increase?
Sources & Official References
Other rules in Cherry Hill
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