Mount Prospect, IL Rental Inspections: Tenant Complaint Process (2026)

Section 23.1816 A5 of the Mount Prospect Village Code sets a different inspection track for smaller rental properties. Multi-family rental structures, meaning buildings with three (3) or more dwelling units of which at least fifty percent (50%) are rental units, get scheduled licensing inspections. Every other rental structure, such as a rented single-family house or a two-unit building, is inspected in response to complaints regarding noncompliance with applicable regulations. The exterior of those structures is additionally subject to inspection as part of the Village's routine property maintenance program, so exterior conditions are checked without any complaint. The text does not name who can file a complaint or prescribe a complaint form, so the provision itself is a trigger for inspection rather than a filing procedure.

The complaint inspection follows subsections A6 through A9 and A11 of the same section. If an owner, property manager, tenant or other person in control of the rental structure refuses free access, the code official or designee can, with approval from the village manager, apply to the circuit court for an administrative warrant or other court order authorizing the inspection. That application does not waive the Village's other remedies. If the inspection finds a violation or warning condition, the director sets a compliance time period, and the code official serves notice on the owner or property manager that identifies the property, lists the violations and code sections, and states the time to comply.

The owner then has a right to request a hearing before the village manager, and the request must be received within eight (8) days after the notice was personally delivered or placed in the mail. Without a timely request, the code official's determination becomes final. A licensing reinspection is conducted at the request of the owner. Once a notice of violation is served, the owner is responsible for all enforcement fees on the property until the violations are corrected.