Indio, CA Short-Term Rentals: Host Presence Rule (2026)
Key Facts
- Owner on site
- Not required; control via responsible person + local contact
- Responsible person
- Contract signatory must be present the entire rental period (§ 37.012(F)(2))
- Local contact location
- Must reside in the Coachella Valley (§ 37.002)
- Phone/text response
- Within 15 minutes (§ 37.012(H))
- In-person response
- Within 45 minutes; required for any noise/disorderly complaint (§ 37.012(H))
- Forms collected
- Informational + acknowledgment forms, kept 3 years (§ 37.012(E)-(F))
Summary
Indio does not require the owner on site, but Section 37.012(F) requires the responsible person who signs the contract to be present for the entire rental period. A designated 24-hour local contact residing in the Coachella Valley must respond within 15 minutes by phone/text and 45 minutes in person, and in person for any noise complaint (Section 37.012(H)).
Require the responsible person to execute the informational form and an acknowledgment form, which provides that responsible person understands that he or she is legally responsible for compliance by all occupants of the short-term rental and their guests with compliance with all applicable laws, rules and regulations pertaining to the use and occupancy of the short-term rental and that the responsible person must be present at the property during the duration of the short-term rental period ("acknowledgment form"). Both the informational form and the acknowledgment form shall be maintained by the owner for a minimum of three years and be made readily available upon request of the city.
(G) Posting of permit and owner's local contact person. The owner shall post a copy of the short-term rental permit, the name and phone number of the local contact person and a notice in the form required by the city of the applicable regulations near the primary entrance inside of the short-term rental.
(H)
Full Breakdown
Indio's host-presence control is built around two roles rather than owner-occupancy. 012(F)(2), execute an acknowledgment form confirming they are legally responsible for the conduct of all occupants and guests and that they must be present at the property during the entire short-term rental period. 012(E) requires the owner to collect an informational form from the responsible person listing their government ID, the names of all occupants, and all vehicle and license-plate information. 002, must reside in the Coachella Valley and be available 24 hours a day, seven days a week.
012(H) requires that contact to respond to third-party complaints within 15 minutes if responding by telephone or text and within 45 minutes if an in-person response is needed; if the city itself calls or texts, the local contact must respond within 15 minutes, and within 45 minutes in person if the city requests it. Any complaint that occupants created unreasonable or unlawful noise or are engaging in disorderly conduct under Chapter 95 always requires an in-person response. 012(F)(1), (G)).
Violations & Fines
Failing to designate or maintain a responsive 24-hour local contact, or missing the 15-minute/45-minute response windows, violates Section 37.012(H) and is enforceable under Section 37.019 as a misdemeanor or administrative citation, each day a separate offense. Renting without the responsible person present, or without collecting the required forms, violates Section 37.012(E)-(F) and can support permit suspension or revocation under Section 37.016.
Frequently Asked Questions
Does someone have to stay at my Indio rental during the booking?
How fast must the local contact respond to complaints?
Sources & Official References
Other rules in Indio
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