Monroe County, FL Short-Term Rentals: Host Presence Rule (2026)
Key Facts
- Residency
- Manager must live in same Keys section as rental
- Availability
- 24/7 response required (§134-1(e)(10))
- Response clock
- Complaints answered within one hour (§134-1(e)(11))
- Exemption
- Multifamily 24-hr on-site staff (§134-1(b)(2))
- License revocation risk
- 2+ unanswered complaints in one year
Summary
Every vacation rental in unincorporated Monroe County needs a licensed manager who lives in the same section of the Keys and answers complaints 24/7, under Land Development Code Section 134-1(e)(10). Complaints must get a response within one hour, and units in 24-hour staffed multifamily buildings can get a planning director exemption instead under Section 134-1(b)(2).
(2)A vacation rental of a dwelling unit within a multifamily building located within a multifamily district, which has 24 hour on-site management or 24 hour on-site supervision that has received an exemption from the planning director. To meet these site management or supervision requirements, a designated individual must be physically located within the building or within 300 feet of the subject building and must be available at all times to respond to tenants' and neighbors' complaints. ... The vacation rental manager shall reside within and be licensed for that section of the county (Upper, Middle, and Lower Keys) where the vacation rental unit is located and be available 24 hours per day, seven days a week for the purpose of promptly responding to complaints regarding conduct or behavior of vacation rental occupants or alleged violations of this section.( ... 11)Complaints to the vacation rental manager concerning violations by occupants of vacation rental units to this section shall be responded to within one hour.
Full Breakdown
Every special vacation rental permit in unincorporated Monroe County comes with a live-body requirement, not just paperwork. Land Development Code Section 134-1(e)(10) requires every vacation rental unit to have a vacation rental manager licensed by the planning department, and that manager must reside within, and be licensed for, the same section of the county, Upper, Middle or Lower Keys, where the rental unit sits, and be available 24 hours a day, seven days a week to respond to complaints about tenant conduct or violations. Section 134-1(e)(11) backs that up with a response clock: complaints to the manager about occupant violations must be answered within one hour, with the neighbor who complained contacted and told what action was taken, and a record of the complaint and response kept for at least three months for code enforcement to inspect.
The only way around having a dedicated, Keys-resident manager is the exemption in Section 134-1(b)(2): a unit inside a multifamily building in a multifamily district with 24-hour on-site management or supervision approved by the planning director, where a designated staff member physically located in the building or within 300 feet must be available at all times to respond to tenants' and neighbors' complaints. A manager's license can be revoked by the Planning Commission for two or more unanswered complaints in a single year, or for two or more violations tied to the manager's duties, and someone whose license is revoked cannot reapply for two years.
Violations & Fines
A vacation rental operating without a licensed, reachable manager violates Section 134-1(e)(10) and exposes the owner to the same code enforcement penalties as other vacation rental violations. The manager's own license can be revoked by the Planning Commission after two or more unanswered neighbor complaints in a single year, or two or more violations tied to the manager's duties, and a revoked manager cannot reapply for a new license for two years.
Frequently Asked Questions
Does the vacation rental host have to live nearby?
How fast does the manager have to respond to a complaint?
Is there any way around having a dedicated manager?
Sources & Official References
Other rules in Monroe County
Florida rules heatmap·Compare Monroe County to another location·View the Florida short-term rentals overview
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