Roseville, CA Short-Term Rentals: Host Presence Rule (2026)
Key Facts
- Response time
- 30 minutes, any hour
- Who must respond
- Permittee or secondary contact
- Neighbor notice
- Written, within 200 feet, before permit
- Escalated condition
- Onsite during guest hours if imposed
Summary
Roseville requires every short-term rental's permittee or their designated secondary contact to be able to reach the property and respond to complaints within 30 minutes of notification, at any hour. Before the permit issues, neighbors within 200 feet must receive written notice naming both contacts.
D. Prior to issuance of a short-term rental permit, the permittee shall notify all owners of property, as shown on the most recent secured assessor's roll, within 200 feet of the permitted short-term rental involved in the application. The notice shall be in writing and contain the location of the short-term rental and the contact information for the permittee and the permittee's designated secondary contact. E. The permittee or designated secondary contact must be able to be onsite and respond to any complaints within 30 minutes of notification, regardless of time of day.
Full Breakdown
080(E) sets the performance standard directly: the permittee or designated secondary contact must be able to be onsite and respond to any complaints within 30 minutes of notification, regardless of time of day. 080(D) requires the permittee to give written notice to every property owner within 200 feet of the rental, and that notice must include the location of the rental and contact information for both the permittee and the designated secondary contact, so neighbors know who to call. 090(C)(1) lists requiring the permittee to remain at the short-term rental during certain hours while guests are present as a condition the finance director may impose on any permit found to need closer supervision.
A permittee who cannot be reached, or who is not onsite within 30 minutes as required, is in violation of the chapter's performance standards, which exposes the permit to suspension, revocation, or added conditions.
Violations & Fines
Failing to be onsite or reachable within 30 minutes of a complaint violates the Section 4.25.080(E) performance standard. The finance director may suspend, revoke, or add conditions to the permit for the violation under Section 4.25.090, including requiring the permittee personally to remain onsite during guest hours.
Frequently Asked Questions
How fast must a Roseville short-term rental host respond to a complaint?
Do neighbors get contact information for a Roseville short-term rental?
Can the city force a host to stay onsite during a rental?
Sources & Official References
Other rules in Roseville
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