Section 5.20.050 makes the owner and the 24/7 emergency contact responsible for ensuring guests comply with Chapter 9.30 noise limits. STR-specific violations carry the escalating fines in § 5.20.060.
Vacation rental operators are not exempt from the general noise chapter — they are actively responsible for it. Section 5.20.050 (Operational Requirements and Standard Conditions) requires the owner to explicitly disclose noise rules to guests at check-in, including the day/time decibel limits in Chapter 9.30. The emergency point of contact must be available 24/7 by phone, in person, or email and must respond to neighbor complaints in a timely manner. Failure to respond, or repeated noise complaints from a permitted property, can trigger the escalating fine schedule in § 5.20.060 — including potential permit suspension after three violations in 12 months.
STR-specific violation schedule under § 5.20.060: first offense $500 or one night's rent (whichever is greater); second offense $1,000 or two nights' rent; three offenses in 12 months $3,500 or three nights' rent, plus possible permit suspension.
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