Frisco, TX Short-Term Rentals: Repeat Violator Strikes (2026)

Under Section 18-465(2), if a law enforcement officer responds to the short-term rental and issues a citation for any violation, the owner's designated responsible person may be contacted and must attempt to reach the occupants within one hour to address the complaint. The escalation trigger comes next: should a second complaint be filed and a citation issued to the occupants or guests, the owner and responsible party must take appropriate steps to assure future complaints do not occur, and failing to keep the city updated with a working 24-hour contact is itself a separate violation of the section.

Repeated failures feed directly into Section 18-469(a)'s revocation authority: after giving the permit holder an opportunity for a hearing, the director may revoke the permit for serious or repeated violations of the article, for violations of other law touching public health, safety or welfare, or for interfering with law enforcement officers on duty. Before revoking, the director must notify the permit holder in writing of the grounds, and the permit is revoked automatically ten calendar days after that notice unless the holder requests a hearing in writing within that window.

A timely hearing request pauses the revocation until the director rules, and the holder gets at least two business days' notice of the hearing's time and place. An adverse ruling can be appealed in writing to the city manager within ten calendar days; the city manager must rule within thirty calendar days and can only reverse the director if the original basis was not meritorious and reversal will not harm public health, safety or welfare. A city manager who never rules within the thirty days is deemed to have approved the director's decision.