Plano, TX Short-Term Rentals: Repeat Violator Strikes (2026)
Key Facts
- First nuisance incident
- 6-month denial or suspension
- 2+ nuisance incidents in 1 year
- 1-year denial or suspension
- One serious incident
- 1-year denial or suspension
- Unregistered operation
- 1-year denial
- Appeal window
- 10 business days to director
- Max fine per offense
- $500, Class C misdemeanor
Summary
Plano escalates short-term rental discipline by strike count: one nuisance incident draws a six-month suspension or denial, and two or more within a year, or one serious incident, draws a full year. The Neighborhood Services director tracks incidents against each registration.
Suspension for six months, nuisance incident. If the director determines, by a preponderance of the evidence, that one nuisance incident occurred at the STR premises within six (6) months preceding the date of the application, then an application for registration may be denied until six (6) months after the date of the nuisance incident... Suspension for one year, nuisance incident, serious incident, or operation of an STR without a valid registration. If the director determines, by a preponderance of the evidence, that two (2) or more nuisance incidents occurred at the STR premises within one (1) year preceding the date of the application, or that one serious incident occurred and the director determines that the registrant was aware of but consciously disregarded a substantial risk of the serious incident occurring, then an application for registration may be denied until one year after the date of the last nuisance incident.
Official source re-checked September 7, 2026: no newer edition of the code had been published (publisher’s edition: Code of Ordinances: Supplement 153).
Full Breakdown
Under City of Plano Code of Ordinances § 6-745, the director administers a graduated penalty scale tied to nuisance history at the rental. A single nuisance incident within the six months before an application, or occurring while the STR is registered, triggers denial or a six-month suspension under § 6-745(c). The bar rises sharply for repeat offenders: § 6-745(d) provides that two or more nuisance incidents within one year, or one serious incident where the director finds the registrant was aware of but consciously disregarded a substantial risk of it occurring, results in denial or suspension for a full year.
Operating, advertising, or promoting an STR without a valid registration also draws a one-year denial. A "nuisance incident" is defined in § 6-731 to include conduct involving assault, sexual misconduct, public order and decency, alcohol, drugs, weapons, noise, trash, and parking; a "serious incident" covers child abuse, sexual offenses, discharge of firearms, and offenses causing serious bodily injury or death. Under § 6-745(f), a nuisance incident is presumed whenever law enforcement or code enforcement took action, a citation, notice to appear, arrest, or arrest warrant, for conduct at the STR.
Section 6-745(g) lets the director disregard an incident if the owner or manager reported it promptly to police or code enforcement, cooperated fully, and was not criminally responsible or reckless. Registrants may contest a strike: § 6-746 requires a written hearing request to the director within ten business days, with a hearing held within twenty business days, and § 6-747 allows a further appeal to the city manager on the same timeline. A request for hearing or appeal automatically stays the suspension unless the director or city manager finds an urgent safety concern.
Violations & Fines
Operating, advertising, or promoting an STR during an active suspension is itself an offense under § 6-748, a Class C misdemeanor under § 6-749 punishable by a fine up to $500 per offense, with each day of continued violation a separate offense. The city may also pursue injunctive relief under Local Government Code Chs. 211 or 54 concurrently with criminal enforcement.
Frequently Asked Questions
How many nuisance strikes before Plano suspends an STR for a year?
Does a police call automatically count as a strike against a Plano STR?
Can an STR owner avoid a strike by reporting the incident themselves?
Can a Plano STR owner appeal a suspension?
Sources & Official References
Other rules in Plano
Texas rules heatmap·Compare Plano to another location·View the Texas short-term rentals overview
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Repeat Violator Strikes in Nearby Cities
How other cities in Collin County handle repeat violator strikes.