Plano STRs follow Ord. 2023-9-18: quiet hours 10:01 PM to 6:59 AM with 60 dBA nighttime limits. Every documented noise complaint after August 1, 2024 is logged against the STR and can trigger enforcement.
Plano STRs are held to the same noise standards as any other residence: 7 AM to 10 PM daytime and 10:01 PM to 6:59 AM nighttime, with unreasonable noise prohibited at all times under Chapter 14 Article V. Commercial and entertainment-style sound is capped at 70 dBA daytime and 60 dBA nighttime measured at the complainant property line. Power equipment, amplified music, and large outdoor gatherings are restricted during nighttime hours. Because Plano banned new STRs in single-family neighborhoods in April 2024, the STR registration program treats repeated noise complaints as grounds for enforcement action: every documented incident after August 1, 2024 is logged against the property and responsible party. Three or more substantiated complaints within a rolling 12-month period can trigger escalated review and potential loss of grandfathered status. Complaints are handled by Plano Police, Neighborhood Services, and the Deckard hotline, which is available 24/7.
Fine up to 500 dollars per noise offense; each day is a separate offense. Repeat complaints logged toward STR enforcement action up to registration revocation.
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