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Provo, UT Soliciting & Door-to-Door: Solicitor Permits (2026)

Significant Restrictions
Compiled from the official code textEditor Martyn O'NeillLast verified September 2026

Key Facts

Permit required
Certificate from City Licensing Officer
Background check
BCI report within 180 days
Temporary certificate
Valid 25 calendar days
Annual certificate
Valid 1 year, renewable
Soliciting hours
9:00 a.m. to 9:00 p.m. only
Appeal deadline
10 business days to City Recorder
Maximum penalty
$1,000 fine, 6 months jail

Summary

Anyone going door-to-door in Provo to sell goods, services, or subscriptions must first register with the City Licensing Officer and carry a certificate. Registration requires a criminal background check, and solicitors may only knock between 9:00 a.m. and 9:00 p.m.

Unless otherwise exempt under this Chapter, any person desiring to engage in door-to-door solicitation within the City, prior to doing so, shall submit a completed application to the Licensing Officer and obtain a certificate. ... It shall be unlawful for any person, whether licensed or not, to solicit at a residence before 9:00 a.m. or after 9:00 p.m. Mountain Standard Time, unless the solicitor has express prior permission from the resident to do so. ... Any person who violates any term or provision of this Chapter shall be guilty of a class B misdemeanor and shall be punished by a fine of not to exceed one thousand (1,000) dollars and/or a jail sentence of not to exceed six (6) months.

View official code

Official source re-checked September 8, 2026: no newer edition of the code had been published (publisher’s edition: current through Ordinance 2026-17, passed June 9, 2026).

Full Breakdown

060. 070 requires a Utah Bureau of Criminal Identification (BCI) background check dated within 180 days, two copies of photo identification, and payment of fees, plus in-person identity verification. The City first issues a temporary certificate valid 25 calendar days while it verifies the application; an annual certificate then runs one year from the temporary certificate's issuance and is renewable. 110. 130. 140, including felony convictions within 10 years, incarceration within 5 years, certain misdemeanors within 5 years, or an outstanding warrant, and must send written notice stating the grounds. 150. 180. 040, though those exempt persons still must obey the no-solicitation-sign and time-of-day rules.

Violations & Fines

Soliciting without a certificate, outside the 9:00 a.m. to 9:00 p.m. window, at a residence posted with a "No Solicitation" sign, or using a fictitious name is a class B misdemeanor under Section 6.09.210, punishable by a fine of up to $1,000 and up to six months in jail. The City can also deny, suspend, or revoke a certificate for a substantiated report of misconduct or a disqualifying criminal record discovered after issuance.

Frequently Asked Questions

Do charities and political canvassers need a Provo solicitor permit?
No. Section 6.09.040 exempts persons advocating religious belief or a political position, and representatives of qualifying charitable organizations, from registration. They still must honor posted "No Solicitation" signs and the 9:00 a.m. to 9:00 p.m. calling hours under Sections 6.09.170 and 6.09.190.
What disqualifies someone from getting a solicitor certificate in Provo?
Section 6.09.140 requires denial for a felony conviction within the last 10 years, incarceration within the past 5 years, certain misdemeanor convictions within 5 years, an outstanding arrest warrant, or specific convictions like sexual assault or sale of controlled substances, among other disqualifying criminal or civil history.
Can I refuse door-to-door solicitors in Provo?
Yes. Post a "No Solicitation" sign near your main entrance or property line under Section 6.09.170. Registered and exempt solicitors alike must check for the sign and may not knock, ring the doorbell, or otherwise try to get your attention if one is displayed, per Section 6.09.180.
What happens if my solicitor certificate is denied or suspended?
The Licensing Officer must send written notice stating the grounds and the evidence relied on. You then have 10 business days to appeal in writing to the City Recorder, and the Mayor or the Mayor's designee must issue a decision within 15 calendar days under Section 6.09.150.

Sources & Official References

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