Denton Solid Waste Services requires specific cart placement for automated collection. Roll carts must be placed at the curb with the handle facing the house, lid closed, and at least three feet of clearance on all sides from vehicles, mailboxes, fire hydrants, and other obstructions. Carts placed incorrectly may not be serviced by the automated collection trucks.
Dentons automated collection system uses mechanical arms to lift and empty carts, which requires precise placement. Carts must be placed on a flat surface at the curb edge with the opening facing the street and the handle facing the house. Each cart needs a minimum of three feet of clearance on all sides -- from other carts, mailboxes, parked vehicles, utility poles, and fire hydrants. Carts should not block sidewalks, driveways, or access ramps. On narrow streets or cul-de-sacs, the collection truck may need additional space and residents should follow any neighborhood-specific instructions from Solid Waste Services. Lids must be fully closed -- overfilled carts with open lids may not be collected. Do not place extra bags of trash on top of or beside the cart. All three carts (trash, recycling, organics) should be placed in a row with proper spacing on collection day. Residents in apartments or multi-family complexes use shared dumpsters managed by property owners. Contact Solid Waste at (940) 349-8700 for placement questions.
Improperly placed carts may be left uncollected. Carts blocking sidewalks or access ramps may result in a code enforcement notice. Overfilled carts with open lids will be tagged with instructions. Residents are not charged for a missed pickup due to improper placement but must correct the placement for the next collection.
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