Folsom, CA Water Use Rules: Leak Reporting Duty (2026)
Key Facts
- Repair window
- 24 hours from utility notification
- Trigger
- Declared stage four water crisis
- Consequence
- Utilities dept may discontinue service
- Enforcing agency
- Folsom utilities department
- Reconnect requires
- City water turn on/off fee
- Related rule
- Sec. 13.26.050 wasteful use of water
Summary
Once Folsom declares a stage four water crisis, Section 13.26.080(D)(8) gives customers just twenty-four hours from the utilities department's notification to fix a water leak. Miss that window and the department may discontinue water service until the leak is repaired, on top of the standard three-step penalty schedule for chapter violations.
8. All water leaks shall be repaired within twenty-four hours of notification by the utilities department or service may be discontinued.
Official source re-checked September 8, 2026: no newer edition of the code had been published (publisher’s edition: current through Ordinance 1369, passed April 28, 2026).
Full Breakdown
070(D). All stage-three restrictions, including the odd/even irrigation schedule, continue in force at stage four, and the leak-repair duty layers on top of them: once the utilities department gives notice of a leak, the customer has twenty-four hours to repair it, or the department may discontinue service. 120, when a pattern of violations justifies actually cutting off a connection, weighing the number of prior notices issued within the applicable stage. Any customer whose service is cut off for a chapter violation must also pay the city's water turn on/off service fee, set by council ordinance or resolution, before service is restored.
The requirement is stage-specific rather than a standing year-round duty: it is triggered only once the city manager has formally moved the city into stage four or a higher conservation stage.
Violations & Fines
Failing to fix a reported leak within the twenty-four-hour window is enforced through Chapter 13.26's standard penalty ladder in Section 13.26.170: a first violation draws a warning, a second within three months brings a written notice to correct, and a third within six months can mean an administrative penalty, a mandatory meter, or discontinued service at the utilities director's discretion.
Frequently Asked Questions
What happens if I don't fix a leak within 24 hours in Folsom?
Does the 24-hour leak rule apply all the time?
How do I get service restored after a leak-related shutoff?
Sources & Official References
Other rules in Folsom
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