LVVWD customers must repair visible leaks within seven days of notice, and residents are encouraged to report water waste through the SNWA Water Smart hotline or online portal.
Las Vegas Valley Water District inspectors and citizen tipsters report visible leaks, broken sprinkler heads, runoff into gutters, and overspray onto pavement. After a notice is mailed or posted, the customer has seven days to repair the issue or request an extension for parts. Drip emitters that geyser, stuck valves, or pool overflows all count. Reports can be filed anonymously at snwa.com/forms or by calling 702-258-SAVE. Investigators document violations with photographs and GPS-tagged time stamps that hold up at administrative hearings.
Failure to repair within the notice period triggers a $80 first fine, doubling for each subsequent infraction in twelve months. Egregious cases like running hoses or broken mainlines bypass warning and incur immediate citations.
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