Long Beach Water customers must repair plumbing leaks promptly and are encouraged to report visible street, sidewalk, or main-line leaks to the Water Department. Continuous water waste from broken fixtures or runoff into gutters can trigger notices and fines under conservation rules.
Long Beach Water Department conservation regulations prohibit water waste, including runoff onto sidewalks and streets, broken sprinklers, and unrepaired indoor or outdoor leaks. Customers must repair leaks promptly after notice. The department operates a leak hotline and online reporting tool for main-line issues, broken hydrants, and pavement seepage. Field crews respond to confirmed reports. Customers experiencing unusually high bills can request leak adjustments if a documented qualifying leak is repaired within a defined window.
Failing to repair a leak after written notice can result in escalating fines and, in serious cases, installation of a flow restrictor or service shutoff until repairs are completed.
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